Cisco 6941 Quick Reference Manual page 2

Phone Applications
Calling Features
Forward Calls on your Phone
When forwarding calls from your phone:
• Enter the call forward target number exactly as you would dial
it from your phone. For example, enter an access code or the
area code, if necessary.
• Call forwarding is phone‐line specific. If a call reaches you on a
line where call forwarding is not enabled, the call will ring as
usual.
Forward Calls on a Primary Line
1. Press the Fwd All softkey.
2. Enter the target phone number. (Depending on how your
voicemail system is set up, you may be able to press the
Messages button to forward all calls to voicemail.)
Visual confirmation displays on your screen for as long as the
feature is enabled
3. To cancel call forwarding, press Fwd OFF.
Respond to a Call Waiting Notification
To answer the ringing call, press the flashing amber line button.
Your phone puts the original call on hold automatically and
connects the ringing call.
Divert a Call
Press the Divert softkey to send an active, ringing, or held call to
your voicemail system or to a predetermined phone number.
Hold and Resume a Call
1. To put a call on hold, press the Hold button
The Hold icon displays and the line button flashes green.
2. To resume the call, press the Resume softkey or the flashing
green line button.
Mute Your Phone
1. Press the Mute button to turn Mute on.
Visual confirmation displays.
2. Press the Mute button again to turn Mute off.
Transfer a Call to Another Number
1. Verify that you are on an active call (not on hold).
2. Press the Transfer button .
3. Enter the transfer recipient's phone number (or press a speed
dial button).
4. Wait for the recipient to answer. (Or, skip to Step 5 while the
call is ringing.)
5. Press the Transfer button again. The transfer is complete.
.
Quick Reference Guide
6941
IP Phone
Cisco
Office of Information Technology
Phone: (740) 593‐1222
Email: servicedesk@ohio.edu
Web: www.ohio.edu/oit/voip
Phone Manager: http://myphone.ohio.edu/ucmuser