Call History; Shared Lines - Cisco 7821 Quick Start Manual

10

Call History

View your call history
1. Press the Applications button.
2. Select Call History. (Use the Navigation bar and
round Select button to scroll and select.)
3. Select a line to view.
Your phone displays the last 150 missed, placed,
and received calls.
4. To view details for a call, scroll to the call and
press the more softkey, then press Details.
5. To return to your call history, press the Back
softkey. To exit the Applications menu, press the
Applications button.
View your missed calls only
1. View your call history.
2. Press the Missed softkey.
View your placed calls only
Press the up arrow on the Navigation bar when the
phone is idle, with all menus closed.
Dial from your call history
1. View your call history, or navigate to your missed
or placed calls.
2. Scroll to a listing and lift the handset, or press a
line button or the Select button.
To edit a number before dialing, press these
softkeys: more > EditDial.
11
Directories
1. Press the Contacts button .
2. Select a directory. (Use the Navigation bar and
round Select button to scroll and select.)
3. Use your keypad to input search criteria.
4. Press the Submit softkey.
5. To dial, scroll to a listing and press the Dial
softkey.
12

Shared Lines

If you share a line with your boss, the line button
indicates call activity on the shared line:
• Flashing amber—Incoming call on the shared line.
You or your boss can answer the call.
• Solid red line button—Your boss is talking on the
shared line.
• Flashing red line button —Your boss put a call on
hold on the shared line. You or your boss can
resume the call.
13
Settings
Volume
The Volume bar is located to the left of the keypad.
• To adjust the handset, headset, or speakerphone
volume, press the Volume bar when the phone is
in use.
• To adjust the ringer volume, press the Volume bar
up or down.
• To silence the phone when ringing, press the
Volume bar down one time (pressing multiple
times lowers the ringer volume.)
Ringtone
1. Press the Applications button .
2. Select Preferences. (Use the Navigation bar and
round Select button to scroll and select.)
3. Select Ringtone.
4. Select a line.
5. Scroll through the list of ringtones and press Play
to hear a sample.
6. Press Set and Apply to save a selection.
Screen contrast
1. Press the Applications button .
2. Select Preferences. (Use the Navigation bar and
round Select button to scroll and select.)
3. Select Contrast.
4. Press the Navigation bar up or down.
5. Press the Save softkey.
14
Navigation
Where are my line buttons?
Line buttons are located on both sides of the phone
screen. Buttons that are not assigned to phone lines can
be used for speed-dials and other features. Contact
your system administrator for more information.
Where are my softkeys?
Four softkeys buttons are located below the phone
screen. You can press the more softkey (when
available) to reveal additional softkeys.
How do I scroll in a list or menu?
Press up or down on the Select bar.
A scroll bar on the screen indicates your relative
position within in a list.
How do I select an item in a list or menu?
With the item highlighted, press the Select button in
the middle of the Navigation bar. Or, use your keypad
to enter the corresponding item number.
How do I exit a menu?
To close a menu from any level, press the
corresponding feature button.
To go back one level in a menu, press the Exit or Back
softkey.
15
Tips
How can I keep track of multiple calls?
Line button colors indicate call states and can help you
stay oriented when handling multiple calls:
• Ringing call—Flashing amber
• Connected call—Solid green
• Held call—Flashing green
• Shared line in-use remotely—Solid red
• Shared line on hold remotely—Flashing red
What is the best way to use my headset?
If you handle a lot of calls and wear a headset, try
keeping the headset button lit and using softkeys
to go on- and off-hook. With the headset button lit,
your headset serves as the primary audio path (instead
of the speakerphone).
What does the Swap softkey do?
Swap allows you to toggle between calls and consult
privately with each party before completing a transfer
or conference.
How do I set up my speed dials?
To set up speed-dials and customize a variety of
features and settings for your phone, use a web
browser on your computer to access your
Cisco Unified CM User Options web pages. Contact
your system administrator for the URL and more
information.
Where can I find a complete User Guide?
http://www.cisco.com/en/US/products/ps13220/produ
cts_user_guide_list.html
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