The Copy Result Is Not What Was Expected - Dell C7765dn User Manual

23 Problem Solving

The Copy Result is Not What was Expected

If the copy result is not what was expected, identify the symptom in the following table to
perform the remedy.
Symptom
The copy is dirty.
The copy is too
dark or light.
The color of the
document and of
the copy differ.
The copy is
slightly
misaligned.
578
Cause
The document glass or the
document cover is soiled.
The document is a
transparent type such as a
transparency film.
The document is colored,
rough, or a blueprint.
The document is glossy
printing paper.
The copy density is set to
[Darken] or [Lighten].
The document density is too
light.
The setting for [Original
Type] is inappropriate for the
document.
Is the color calibration
incorrect?
The document type selected
is not suitable.
The image quality selected is
unsuitable for the document.
Paper is misaligned in the
tray.
Remedy
Clean the document glass or the document
cover.
Refer to "Cleaning Document Cover and
Document Glass" (P.262).
If the document is transparent, dirt on the
document cover may be copied. Place a white
sheet of paper on top of the document when
copying.
The paper's background color is copied.
Adjust the copy density or image quality, or
specify [Suppress Background].
Glossy printing paper easily sticks to the
document glass, and shadows are sometimes
copied, soiling the image. Place a
transparency film under the document when
copying.
Adjust the copy density.
Refer to "Image Quality" (P.87).
Adjust the copy density.
Refer to "Image Quality" (P.87).
Copy black text. If the printout is too light,
select [Text] for [Original Type].
Refer to "Image Quality" (P.87).
Execute auto calibration.
Refer to "Executing Calibration" (P.265).
Set the suitable value for [Original Type].
Refer to "Original Type (Selecting the
Document Type)" (P.87).
Copy black text. If the printout is too light,
select [Text] for [Original Type].
Refer to "Image Quality" (P.87).
Align the paper edges, and adjust them to the
tray's top corners to reload the paper.
Refer to "Loading Paper" (P.237).