GE 15339430 User Manual page 44

T
ROUBLESHOOTING
In case of difficulty, please check the following Troubleshooting Guide
before seeking service.
Problem
No dial tone
Dial tone is OK, but the
phone does not dial out.
You cannot be heard by
the other party.
Phone does not ring.
40
G
UIDE
Solution
• Check installation:
–– Are the telephone line cords connected to the phone and
the wall jack? Are they damaged?
• Does the hook switch pop up when the handset is lifted?
• Check the SPEAKERPHONE button. Is the indicator off?
• Is the pulse/tone mode programmed correctly? Pulse or tone
may not be compatible with your local dialing service.
• Disconnect the phone from the wall jack and connect another
phone to the same jack. If there is no dial tone in the second
phone, the problem might be your wiring or local service.
• Make sure the pulse/tone mode is programmed correctly.
• Is the handset or headset cord inserted properly and
securely?
• Is MUTE on?
• Is the ringer turned off?
• Is Do Not Disturb activated?
• You may have too many extension phones on your line. Try
unplugging some phones.
• See solutions for "No dial tone."