GE 15339430 User Manual
GE 15339430 User Manual

GE 15339430 User Manual

General electric four-line business phone user's guide
Table of Contents

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2-9451
Four-Line Business Phone with Intercom
User's Guide
We bring good things to life.

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Summary of Contents for GE 15339430

  • Page 1 2-9451 Four-Line Business Phone with Intercom User’s Guide We bring good things to life.
  • Page 2: Fcc R Egistration I Nformation

    • This equipment may not be used on coin service provided by the telephone company. • Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.
  • Page 3: Table Of Contents

    ONTROLS AND 1. Speaker 9. TIME SET button 2. Handset hook 10. MEMO button 3. PAGE button 11. REVIEW button 4. Index lock 12. LOWER button 5. Memory buttons 13. Index cover 6. STORE IN button 14. Index card 7. TIMER button 15.
  • Page 4: F Eatures

    ONTROLS AND 30. Battery symbol 31. Touch-tone dialing symbol 32. Memo symbol 33. Timer symbol 34. Data port symbol 35. Redial symbol EATURES REDIAL TONE LINE DATA PORT 36. Line currently being used 37. Extension number 38. DATA PORT 39. DATA PORT line switch 40.
  • Page 5: Able Of

    ABLE OF ONTENTS ... 1 ABLE OF ONTENTS ... 4 NTRODUCTION ... 5 EFORE EGIN ... 5 ARTS HECKLIST ODULAR EQUIREMENTS ... 6 ETTING TARTED ... 7 NSTALLATION ESKTOP NSTALLATION OUNT NSTALLATION ETTING TATION HANGING THE HONE 2-9450 M TO A ODEL ...
  • Page 6: Speaker

    EVIEWING THE EDIAL UTOMATIC EDIAL ECEIVE A EDIAL IS ANCELLED ... 22 RANSFER RANSFERRING A ALL TO ECEIVING A RANSFER FROM ... 24 RIVACY ROVIDING RIVACY ON A ... 24 OLUME ... 24 INGER OLUME PEAKERPHONE ANDSET ... 25 ONFERENCE ...
  • Page 7 ... 35 PECIAL EATURES DJUSTING THE INGERS DJUSTING THE ONTRAST OF THE ETTING THE RIORITY ROGRAMMING THE AUSE ROGRAMMING THE LASH ROGRAMMING THE XTENSION ROGRAMMING A ROGRAMMING THE ULSE DJUSTING ISTURB DJUSTING THE UTOMATIC DJUSTING THE AIT FOR ETTING NTERCOM HANGING A TATION ROUBLESHOOTING...
  • Page 8: Introduction

    Your Four-Line Business Phone with Intercom is a full-featured phone ideally suited for home or office use. It is designed to receive up to 4 incoming telephone lines and to serve up to 16 station users. In an installed system, your phone provides such features as: 32 memory locations, busy redial, hold, conference call, intercom, call transfer, LCD display, and speakerphone capabilities.
  • Page 9: Before You Begin

    EFORE ARTS HECKLIST Make sure your package includes the following items: STORE IN TIMER TIME SET MEMO REVIEW PAGE BUSY REDIAL FLASH PAUSE TRANSFER PRIVACY PQRS WXYZ VOLUME TONE OPER HEADSET MUTE SPEAKERPHONE HOLD Base unit Line cords CAUTION: Use only the Thomson 5-2418 power supply that is compatible with this unit.
  • Page 10: Modular Jack Requirements

    1 and 2 must be connected and common to all phones connected to the system. Only other 2-9451 or 2-9450 models are compatible for full system operation. Also, the telephone lines must be connected before AC power is connected. The phone may not install prop- erly, otherwise.
  • Page 11: Nstallation

    NSTALLATION IMPORTANT: It is imperative you follow these steps in sequence for proper installation of the phone. Telephone line cords must be connected before AC power connection is made. The phone may not install properly, otherwise. Also, without AC power or the battery installed, pulse dialing and the flash function will not operate.
  • Page 12 2-line adapter (not provided). Then connect the adapter to the wall jacks with two short telephone line cords (also not pro- vided). If you want to connect LINE 3 and 4, use the same procedure as in step 1.
  • Page 13: Wall Mount Installation

    NSTALLATION 1. Turn the handset hook 180º until it clicks into place. 2. Connect one end of the telephone line cord to the jack on the back of the phone labeled LINE 1,2. For full 4-line use, connect a line cord to the LINE 3,4 jack.
  • Page 14 4. For the handset, connect one end of the coiled handset cord to the jack on the side of the base unit. Take the other end of the cord and plug it into the jack at the bottom of the handset. Then place the handset in the cradle.
  • Page 15: Setting U P Your Station Address

    (i.e. intercom, transfer, page, etc.), lines 1 and 2 must be connected and common to all phones connected to the system. Only other 2-9451 or 2-9450 models are compatible for full system operation. Also, the telephone lines must be connected before AC power is connected. The phone may not install properly, otherwise.
  • Page 16 3. Push the index cover lock to the left and lift up the acrylic memory index cover. Remove the memory index card. In pencil, write all the user’s names next to the respective stations on the memory index card. 4. Replace the memory index card, lower the index cover back into place, and push the index cover lock to the right to secure the cover.
  • Page 17: Hanging The To A

    HANGING THE HONE 2-9450 M TO A ODEL This phone can also be set up to be compatible with an existing 2-9450 system. 1. Press PROGRAM, which is under the acrylic memory index cover and memory index card. 2. Press 0. 3.
  • Page 18: System Verification

    YSTEM ERIFICATION The following procedures should be used to test the system’s configuration and identify possible line connection errors. The phone must be connected to the AC power outlet, lines 1 and 2 must be connected to the LINE 1,2 jack, and the phone must be programmed with a station address number.
  • Page 19: Clock Setup

    An optional headset can be used as an alterna- tive to using the handset, and is especially useful for long calls. Contact Hello-Direct, Plantronics, or your local telephone products dealer for the availability of a compatible headset. Connect the coiled headset cord to the headset jack on the bottom of the base unit.
  • Page 20: Basic Operation

    PERATION Your phone provides the convenience of accessing 4 separate telephone lines, each obtained from the telephone company and each having its own phone number. This is generally applicable to small offices. It provides for 16 telephones (or stations) to share multiple lines. Each station is interconnected to all others by an intercom.
  • Page 21: Using The Headset

    SING THE EADSET 1. Press the HEADSET button. The HEADSET indicator blinks. 2. Press the line you want. 3. Wait for a dial tone. 4. Dial a phone number. 5. Press HEADSET to turn it off. NOTE: If the headset is not connected, an error tone is heard when the HEADSET button is pressed.
  • Page 22: Using The Headset

    SING THE EADSET 1. When the phone rings, the corresponding line’s indicator flashes rapidly. 2. Press the line button. If the headset mode is not on, you must first press HEADSET. The HEADSET indicator blinks. 3. When you are finished, press the HEADSET. NOTE: Whether you are making or receiving a call, the caller will be disconnected if you press another line without putting the call on hold first.
  • Page 23: Mute

    Use the MUTE button to interrupt a phone conversation to talk privately with someone else in the room. A conversation can be muted with speakerphone, handset, or headset use. 1. Press MUTE to activate the mute feature. The mute indicator will come 2.
  • Page 24: Hold

    LACING A ALL ON 1. Press HOLD. The indicator for the line on hold flashes green. 2. Hang up or press another line button. The phone emits a beep every 30 seconds as a reminder. At the other stations, the indicator will blink red but no beep will be heard. NOTE: If you put a call on HOLD while in PRIVACY mode, no one but you can access the line on hold.
  • Page 25: Redial

    2. Press REDIAL. The last number stored in the redial buffer shows on the display. UTOMATIC If the phone number dialed is busy, your telephone can automatically redial the number up to 10 times. It will use the line currently selected to make the calls.
  • Page 26: Busy Redial Is Cancelled When

    EDIAL IS ANCELLED • You press BUSY REDIAL again. • A call comes in on the same line between redial attempts. • You pick up the handset or press SPEAKERPHONE. • Ten attempts have been made and the line is still busy. NOTE: Auto busy redial is factory set to a 30 second interval between call attempts.
  • Page 27: Receiving A Transfer From Another Station

    • If the party at the other station doesn’t pick up the transferred call, and you wish to attempt to transfer to another station, press the line you want and repeat the transfer process. • If the station number you pressed is not valid, you will hear an error tone and the transfer cancels.
  • Page 28: Privacy

    OLUME The ringer, speaker, and handset/headset volumes can be set independently with the VOLUME up and down buttons. Your telephone comes with preset settings which can be adjusted to individual taste. To return to the preset settings, press both the up and down buttons simultaneously.
  • Page 29: Speakerphone , Handset , And Headset Volume

    2. While holding the up or down button, the ringer volume will sound the current setting. Release when you’ve reached the desired volume level. Tapping either button, while the phone is ringing, will allow you to adjust the volume one step at a time. The phone will store the setting once the button is released.
  • Page 30: Intercom

    To disconnect one of the parties Simply press the line of the person you want to continue talking to, and the other party will be automatically disconnected. To disconnect both parties Simply hang up the handset, or press SPEAKERPHONE or HEADSET. NOTE: By pressing HOLD first, you may then disconnect from each party individually.
  • Page 31: Overriding A Station Using D O Not Disturb

    NOTE: You will hear an error tone if the station address is not valid or not connected to the system. If the station you want to reach is busy, the display will show BUSY and the party will hear a pending tone, alerting him of the intercom.
  • Page 32: Paging A Group

    AGING A ROUP 1. Lift the handset. 2. Press LOWER. 3. Press PAGE. 4. Press the one digit (1-9) number for the group you want to page. Press 0 to page all stations. 5. Listen for the beep. The other stations in the specified group will automatically activate their speakphones and receive your page.
  • Page 33: Emory

    EMORY Each of the 16 memory buttons has the capability of storing 2 separate telephone numbers (up to 30 digits each). Each memory button accesses an upper and a lower memory location. The LOWER button accesses those numbers stored in the lower memory locations.
  • Page 34: Changing A Stored Number

    HANGING A TORED If you want to change the stored number, simply enter the new number over the old number using the previous memory storing procedure. To erase a stored number, press STORE IN twice, then the memory location you want to erase. TORING A HAIN OF You can link together a dialing sequence of phone numbers in separate...
  • Page 35: Storing The Last Number Dialed

    TORING A LASH Use the FLASH button to insert a flash into your stored numbers for special features from your telephone company which may require it. PECIAL EMORY TORAGE If more than 30 digits are attempted to be stored, an error tone will occur and the sequence will stop.
  • Page 36: Dialing A Stored Number

    This process allows you to dial a succession of stored numbers from separate memory locations. This is useful when you must dial several sequences of numbers, such as with frequent calls via a telephone company long distance provider. For example...
  • Page 37: Eviewing A Number

    EVIEWING A UMBER 1. Press REVIEW. 2. Press the memory location you want to review. The display shows the number stored in that location. NOTE: If the memory location contains a chain dial number, the display shows the number of the memory location only. TORING A With this feature, you are able to temporarily store a number into memory (up to 30 digits), even while you are on the phone.
  • Page 38: Data Port

    This phone is equipped with a DATA PORT jack for you to connect an auxiliary phone device, such as a fax machine, computer modem, answering machine, or even a cordless phone. DATA PORT switch function by enabling you to choose the line that the DATA PORT uses, either line 1, line 2, line 3, or line 4.
  • Page 39: Pecial Eatures

    PECIAL EATURES DJUSTING THE The ringers for all 4 of the lines can be set independent of one another. 1. Press STORE IN. 2. Press the desired line button. 3. Press 0-4 for different ringer sounds (0 disables). 4. Press # to confirm. NOTE: The line indicators will still continue to flash for incoming calls even with the ringer disabled.
  • Page 40: Etting The

    ETTING THE A priority line allows you to select one of the 4 lines to have precedence over the other 3 lines. 1. Press STORE IN. 2. Press LOWER. 3. Press any line button to enter Priority Line mode. 4. Press the line button you want to have priority. 5.
  • Page 41: Xtension Umber

    ROGRAMMING THE The line 3 and line 4 extension numbers are used for some of the advanced functions utilized by the system. 1. Press PROGRAM. 2. Press the line you want to set. 3. Enter the 4-digit extension number (0-9 for each digit). 4.
  • Page 42: Isturb

    DJUSTING The length of time before the Do Not Disturb feature is cancelled can be adjusted from 1 to 9 hours, or unlimited. 1. Press STORE IN. 2. Press PRIVACY. 3. Press the keypad digit (1-9) for the desired length of time, or 0 for unlimited.
  • Page 43: Address

    ETTING The intercom function requires picking up the handset or pressing INTERCOM when you receive an intercom call. For “hands-free” operation, the phone can be set to automatically answer in the speakerphone mode when being intercommed. TIP: You can use this feature for room monitoring. 1.
  • Page 44 UIDE Solution • Check installation: –– Are the telephone line cords connected to the phone and the wall jack? Are they damaged? • Does the hook switch pop up when the handset is lifted? • Check the SPEAKERPHONE button. Is the indicator off? •...
  • Page 45: Transfer

    Problem Incoming voice too low or none at all. Indicator and tone feedback flutter when dialing in pulse mode Memory dialing doesn’t work Battery LOW indicator blinks or is solid Intercom does not function correctly Transfer does not function correctly Display reads Addr- Solution •...
  • Page 46: Troubleshooting Guide Replacing The Battery

    EPLACING THE Your Four-Line Business Phone with Intercom has been designed to accept a 9-volt battery for backup power. In the event you experience a power outage, you will still be able to use the phone. 1. Carefully turn over the phone. On the bottom is the battery compartment door.
  • Page 47: Eneral P Roduct C Are

    ENERAL RODUCT To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture.
  • Page 48: General Product Care Service

    ERVICE The FCC requires this product to be serviced only by the manufacturer or its authorized service agents. In accordance with FCC requirements, changes or modifications not expressly approved by Thomson Consumer Electronics could void the user’s authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call Consumer Information at 1-800-448-0329.
  • Page 49: Index

    NDEX Adjusting Do Not Disturb 37 Adjusting the Automatic Busy Redial time interval 38 Adjusting the contrast of the display 35 Adjusting the ringers 35 Adjusting the wait for busy tone detect 38 Automatic Busy Redial 21 Basic operation 16 Changing a station address 39 Changing the phone to a 2-9450 model 13...
  • Page 50 NDEX Receiving incoming calls 17 Redial 21 Replacing the battery 42 Service 44 Setting Auto Intercom 39 Setting the Priority Line 36 Setting up your station address 11 Special features 35 System verification 14 Timer 18 TONE button 20 Transfer 22 Troubleshooting guide 40 Volume 24 Wall mount installation 9...
  • Page 51: Limited Warranty

    IMITED ARRANTY What your warranty covers: • Any defect in materials or workmanship. For how long after your purchase: • One year. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: •...
  • Page 52 © 1999 Thomson Consumer Electronics, Inc. Model 2-9451 P.O. Box 1976, Indianapolis, IN 46206 15339430 (Rev. 2 E/S) Trademark(s) ® Registered 99-06 Marca(s) Registrada(s) Printed in China...

This manual is also suitable for:

2-9451

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