Recording A Live Call; Viewing And Returning Calls - Cisco SPA525G User Manual

Using Basic Phone Functions

Recording a Live Call

STEP 1
STEP 2
Recording a Live Call
STEP 1
STEP 2

Viewing and Returning Calls

STEP 1
STEP 2
STEP 3
Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide
To return to the original call, use the following method:
Use the navigation button to select the call.
Press Resume to reconnect to the call.
If this feature is available on your phone, you can record a call.
Press LiveRcd. This puts the other party on hold and initiates a call to the
configured live record number.
Press LiveRcd again to stop the recording.
You can view, edit, and return calls by looking the number up in the call history. For
example, the IP phone screen on your IP phone notifies you if a call came in that
was unanswered. To return the missed call, you can press Missed to view a list of
missed calls and dial a selected number.
To redial any call by selecting it from a call history list:
Press Setup.
Scroll to Call History and press Select.
Scroll to the desired list, such as Missed Calls, and press Select.
If a call is from an outside line or a long distance number, it might be necessary to
edit the call before returning it. For example, it might be necessary to add a prefix
digit that your system requires for an outgoing call. You can:
• Press Dial to dial the number that called you.
• Press EditDial to edit the number before calling it, and then press Dial.
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