Transferring Calls - Cisco 7975G Software Manual

Unified ip phone user guide for cisco unified communications manager 8.6 (sccp and sip)
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Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.
If you want to...
Transfer a call without
talking to the
transfer recipient
Talk to the transfer
recipient before transferring
a call (consult transfer)
Redirect a call to a voice
message system
Tips
• If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press
Transfer and then hang up.
• If on-hook transfer is not enabled on your phone, hanging up without pressing Transfer again
places the call on hold.
• You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold
before transferring it.
• When a call is chaperoned, the call chaperone cannot use transfer.
10
Then...
1. From an active call, press Transfer.
2. Enter the target number.
3. Press Transfer again to complete the transfer or EndCall to cancel.
Note
If your phone has on-hook transfer enabled, complete the transfer
by hanging up.
1. From an active call, press Transfer.
2. Enter the target number.
3. Wait for the transfer recipient to answer.
4. Press Transfer again to complete the transfer or EndCall to cancel.
Note
If your phone has on-hook transfer enabled, complete the transfer
by hanging up.
Press iDivert. For more information, see
Message System, page
Sending a Call to a Voice
11.
OL-22332-01

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