Panasonic DP-2000 Operating Instructions Manual
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Panasonic DP-2000 Operating Instructions Manual

Options da-ar250/as200/ds200/ds210/fg230/fg231/fk200/fk210/fs200/md200 da-ne200/pc200/pc210/sm08b/sm16b/sm28b/uc200/xn200/xt200; ue-410047/410048/403171
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Download this manual See also: Service Manual, Operating Instructions Manual
Digital Copier
Operating Instructions (For Internet Fax)
DP-2000
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DA-AR250/AS200/DS200/DS210/FG230/FG231/FK200/FK210/FS200/MD200
DA-NE200/PC200/PC210/SM08B/SM16B/SM28B/UC200/XN200/XT200; UE-410047/410048/403171
Before operating this equipment, please read
these instructions completely and keep these
operating instructions for future reference.
English

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Summary of Contents for Panasonic DP-2000

  • Page 1 Digital Copier Operating Instructions (For Internet Fax) DP-2000 Options DA-AR250/AS200/DS200/DS210/FG230/FG231/FK200/FK210/FS200/MD200 DA-NE200/PC200/PC210/SM08B/SM16B/SM28B/UC200/XN200/XT200; UE-410047/410048/403171 Before operating this equipment, please read these instructions completely and keep these operating instructions for future reference. English...
  • Page 2 IMPORTANT INFORMATION When requesting information, supplies or service, always refer to the model and serial number of your machine. The model and serial number plate (Main Name Plate) is located on the machine as shown below. For your convenience, space is provided below to record information you may need in the future for reference or troubleshooting.

  • Page 3: Table Of Contents

    Important Information ..........................22 Differences between Internet Fax and Regular Fax ........22 Transmitted Document Confirmation ............. 22 DP-2000 Cannot Make a Phone Call via LAN ..........22 Dual Port Communication ................22 Transmission Resolution ................22 Internet Mail Reception .................. 22 Sending Document Size via LAN ..............
  • Page 4 Relayed Transmission ..........................103 General Description ..................103 Relay Network ....................104 Setting up your DP-2000 as an Internet Relay Station ......... 106 Setting Up Your Machine for Relayed Transmission ........107 Programming the End Receiving Station into your Auto Dialer ..... 107 Sending Documents via Internet Relay ............
  • Page 5 Table of Contents Printout Journals and Lists Journals and Lists ............................ 117 Transaction Journal ..................117 Communication Journal (COMM. JOURNAL) ..........121 One-Touch/Abbreviated and Directory Search List ........123 Program List ....................126 FAX Parameter List ..................127 Problem Solving Troubleshooting ............................

  • Page 6: Getting To Know Your Machine

    Getting to Know Your Machine Safety Information denotes a potential hazard that could result in serious injury or death. WARNING • TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. • TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY GROUNDED.

  • Page 7: Important Safety Instructions

    GETTING TO KNOW YOUR MACHINE Safety Information denotes hazards that could result in minor injury or damage to the machine. CAUTION • THIS PRODUCT CONTAINS A LITHIUM BATTERY. DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS OF YOUR LOCAL SOLID WASTE OFFICIALS.
  • Page 8 GETTING TO KNOW YOUR MACHINE Safety Information denotes hazards that could result in minor injury or damage to the machine. CAUTION Do not install the machine near heating or an air conditioning unit. Avoid exposure to direct sunlight. Install the machine on a flat surface, leave at least 4 inches (10 cm) of space between the machine and other objects.

  • Page 9: Function Key

    GETTING TO KNOW YOUR MACHINE Function Key Any function can be started by first pressing FUNCTION and then enter the function number, or by pressing scroll key repeatedly until the desired function appears on the display. Deferred Communication Set Mode 1 = XMT 1 = User Parameters 2 = Polling...

  • Page 10: Control Panel

    Also used to enter “_” (underscore) while entering the current operation. etc... LOGO, character ID, station name, etc... 2SIDED 1SIDED MULTI-SIZE FEED SORT COPY COPY STAPLE DP-2000 DP-2000 SHIFT COPIED BLANK MEMORY STAMP MEM XMT COPY COPY 2PAGE 2 in 1...
  • Page 11 GETTING TO KNOW YOUR MACHINE Control Panel Power save • Use this button when • Used to switch the • Used to start or select • Used to select the resetting all the machine into energy the function and sub- original size previously set functions.

  • Page 12: Pre Installation Information

    Address on the form and ask your network administrator to complete the remaining information on the form. The MAC Address of your DP-2000 can be found on the 2nd page of the Fax Parameter List printout (press (see Note 1) (see Note 2) (see Note 3) (see Note 4) FUNCTION 6 4 The DP-2000 can be set up as either SMTP mail server or POP3 client.

  • Page 13: Setup As Smtp Mail Server

    NOTE 1. To function as SMTP mail server, the DP-2000’s email address must include its unique Host name within your company domain. This unique Host name must be registered within your network’s DNS (Domain Name System) server. Example: DP-2000@fax01.panasonic.com 2.

  • Page 14: Setup As Pop3 Client

    GETTING TO KNOW YOUR MACHINE Pre Installation Information Setup as POP3 Client To install the DP-2000 as POP3 Client, the following network parameters need to be programmed on your network. • IP Address of the DNS Server (if not available, see Note 2) •...
  • Page 15 SERVER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers. 3. If required, the MAC Address of the DP-2000 can be obtained from the 2nd page of the Fax Parameter List...
  • Page 16 : POP Password. (Up to 10 characters) (10) Host Name : The name assigned to your DP-2000. (Up to 60 characters) (11) Default Subject : The information to be added to the Subject Line for all outgoing emails. (Up to...

  • Page 17: Internet Communication Features

    Internet Communication Features Internet Fax Transmission The DP-2000 allows you to transmit documents over the Internet to another Internet Fax or a PC. The document is first scanned and converted into a TIFF-F formatted image file, and then transmitted to the remote location as an attachment file to an email using MIME encoding.

  • Page 18: Inbound Routing

    When an incoming Internet Fax, email or a regular fax document is received, the DP-2000, checks for the following: 1. First, the DP-2000 checks whether a sub-address is included. If it is, it will look for a sub-address match within its auto dialer and will route the documents to the corresponding stations email address(s) and/or telephone number(s).

  • Page 19: Fax Forward

    G3 Fax Network Scanner The DP-2000 can be utilized as a network scanner by simply transmitting an image to a PC as TIFF-F attachment to an email. This feature was enhanced with an addition of a new Fax Parameter No. 164 (IFAX XMT HEADER), giving you a selection of whether to include the header when sending a document to an addressee in the same Domain as specified in the Default Domain parameter.

  • Page 20: Network Printer

    DP-2000 via TCP/IP protocol. There a two parts to setting up the DP-2000 as a network printer. Part 1 requires you to download the software (printer driver and LPR) from the web site listed below.

  • Page 21: Relayed Transmission

    Relayed Transmission The DP-2000 allows you to transmit an email received from an Internet Fax or PC connected to the LAN to multiple fax machines via a telephone line. You can attach files with the TIFF-F format to this email.

  • Page 22: Important Information

    Normal. Internet Mail Reception 1. The DP-2000 can receive text email from a PC and print ANSI characters. It will print a " " symbol if an unrecognized character is received. 2. Received email font and character size are fixed and cannot be changed.

  • Page 23: Sending Document Size Via Lan

    TIFF-F formatted image file. An Image data in TIFF-F format has been attached to this email. You can download the TIFF-F Image Viewer from the following URL addresses: http://www.panasonic.co.jp/mgcs/internetfax/ http://www.panasonic.com/internetfax/ Internet Relayed Transmission To prevent unauthorized stations from accessing your Relay Station for Internet Relayed Transmission, you must set up your Network security.

  • Page 24: Connecting The Lan Cables

    GETTING TO KNOW YOUR MACHINE Connecting the LAN Cables ACTIVITY Lamp Blinks when there is data traffic on the LAN. LINK Lamp Illuminates when connected to the LAN. Lamp will not turn ON if LAN cable is defective (contains breaks). LAN Connection Jack (10Base-T/100Base-TX) LAN Cable...

  • Page 25: Installing Your Machine

    Installing Your Machine User Parameters Setting the User (Internet) Parameters See Operating Instructions (For Facsimile) if you wish to set the basic settings (User Parameters). Before starting, you will need a completed copy of page 15 (Pre Installation Information). For your machine to be able to operate on the Network properly, the following five (5) Basic Parameters must be pre-programmed into the machine.

  • Page 26: Setting The Internet Parameters

    Setting the Internet Parameters Setting the User Parameters for the LAN Interface Depending on how the DP-2000 will be configured to communicate on the LAN, the appropriate parameters listed in the table below must be stored first. (See pages 12 to 16)

  • Page 27: Programming Or Retrieving Parameters Via Email

    - Relay Domain (up to 10 Domain Names authorized for Relay XMT Request) The DP-2000 interprets the command that you enter in the "Subject" line of your email message and performs one of the following functions, it Retrieves or Stores data into the Internet Parameters (User Parameters).

  • Page 28: To Input The Internet Parameters For The First Time

    Programming or Retrieving Parameters via Email To Input the Internet Parameters for the First Time Create a script in the message body of a plain text email and send it to the DP-2000’s email address. The "Subject" line of the email must be as follows: #set parameters(password)#: where the "password"...
  • Page 29 Explanation of Contents (see Note 1) (see Note 2) (1) To : The DP-2000’s email address From : This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the Internet Parameters and for error message notification.

  • Page 30: To Retrieve The Internet Parameters For Backup

    Programming or Retrieving Parameters via Email To Retrieve the Internet Parameters for Backup To retrieve the existing Internet Parameters, send a plain text email to the DP-2000’s email address with the following command in the "Subject" line: #get parameters(password)# : where the "password" is the Remote Password programmed in the DP-2000’s User Parameters (i.e.
  • Page 31 INSTALLING YOUR MACHINE Programming or Retrieving Parameters via Email After receiving the email message requesting the Internet Parameters, the DP-2000 sends back an email to the address specified in the "From:" line with the Internet Parameters in the body of the email.

  • Page 32: To Edit The Retrieved Or Backup Internet Parameters File

    Programming or Retrieving Parameters via Email To Edit the Retrieved or Backup Internet Parameters File After receiving the DP-2000 email with the Internet Parameters, store the email file as text (.txt) on your PC for backup purposes. To change or update the Internet Parameters, follow the steps below: 1.
  • Page 33 INSTALLING YOUR MACHINE Programming or Retrieving Parameters via Email DP-2000 Internet Parameters Email Sample [Delete this header before sending email.] Continued on the next page...
  • Page 34 (Notice that for the above example, we have changed the Manager’s Email Address, Relay XMT Password and the Remote Password) : This header must be deleted before the email is sent to the DP-2000 for reprogramming of Internet Parameters. The information following the "#" sign is ignored by the DP-2000, therefore, you can leave...

  • Page 35: Using A Pc To Update The Auto Dialer Remotely

    PC by sending a text email message to the DP-2000. The DP-2000 interprets the command that you enter in the "Subject" line of your email message and performs one of the following functions, it Retrieves or Stores data into the Auto Dialer (Phone Book).

  • Page 36: Deleting The Entire Auto Dialer

    INSTALLING YOUR MACHINE Programming or Retrieving Parameters via Email Deleting the Entire Auto Dialer If you wish to delete the entire Auto Dialer data in the DP-2000, type the following command in the body of the email message: @command delete...

  • Page 37: To Program One-Touch/Abbr. No. For The First Time

    Programming or Retrieving Parameters via Email To Program One-Touch/ABBR. No. for the First Time Create a script in the message body of a plain text email and send it to the DP-2000’s email address.The "Subject" line of the email must be as follows: #set abbr(password)#: where the "password"...
  • Page 38 Explanation of Contents (see Note 1) (see Note 2) (see Note 3) (see Note 4) (1) To : The DP-2000’s email address. From : This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the Phone Book data and for error message notification.

  • Page 39: To Retrieve One-Touch/Abbr. No. Data For Backup

    Programming or Retrieving Parameters via Email To Retrieve One-Touch/ABBR. No. Data for Backup To retrieve the existing auto dialer data, send a plain text email to the DP-2000’s email address with the following command in the "Subject" line: #get abbr(password)# : where the "password"...
  • Page 40 DP-2000 in section (2) between @begin to @end block. (3) @program to @end : Defines Program Keys stored as a Group Key or POP Access Key programmed in the DP-2000 in section (3) between @program to @end block.

  • Page 41: To Edit The Retrieved Or Backup One-Touch/Abbr. No. Data File

    Programming or Retrieving Parameters via Email To Edit the Retrieved or Backup One-Touch/ABBR. No. Data File After receiving the DP-2000 email with the auto dialer data, store the email file as text (.txt) on your PC for backup purposes. To change or update the auto dialer, follow the steps below: 1.
  • Page 42 (5) This header must be deleted before the email is sent to the DP-2000 for reprogramming of One-Touch/ABBR. No.. The information following the "#" sign is ignored by the DP-2000, therefore, you can leave it as is or delete it if you wish.

  • Page 43: Using Email To Retrieve The Journal

    After receiving the journal, use a fixed width font (i.e. Courier), in order to align the received journal’s contents on the PC. A separate email message is sent by the DP-2000, an "Internet Fax Return Receipt" to the Manager’s email address programmed in the User Parameters, informing of the Journal transfer.
  • Page 44 INSTALLING YOUR MACHINE This page is intentionally left blank.

  • Page 45: Programming Your Machine

    Enter the email address using character keys (up to 60 characters). <01> p a n a s o n i c a b c abc@panasonic.com c o m Enter the telephone number (up to 36 digits including pauses and spaces). <01>...
  • Page 46 PROGRAMMING YOUR MACHINE Programming Email Address and Telephone Numbers <01> ENTER NAME abc@panasonic.com <01> ENTER NAME 9-555 1234 Enter the station name using character keys <01> SALES DEPT (up to 15 characters). abc@panasonic.com E P T S A L E S SPACE <01>...
  • Page 47 [022] ENTER TEL. NO. Enter the email address using character keys (up to 60 characters). [022] abc@panasonic.com p a n a s o n i c a b c c o m Enter the telephone number (up to 36 digits including pauses and spaces).
  • Page 48 PROGRAMMING YOUR MACHINE Programming Email Address and Telephone Numbers [022]ENTER NAME abc@panasonic.com [022]ENTER NAME 9-555 2345 Enter the station name using character keys [022]ACCOUNTING (up to 15 characters). abc@panasonic.com A C C O U N T I N G [022]ACCOUNTING...

  • Page 49: Editing Or Erasing The Auto Dialing Number / Email Address

    ONE-TOUCH< > Select 2 for ABBR dialing number / email address. PRESS ONE-TOUCH Enter the station you wish to change. <01> SALES DEPT abc@panasonic.com <01> SALES DEPT 9-555 1234 <01> SALES DEPT ENTER EMAIL ADDRESS <01> SALES DEPT ENTER TEL. NO.
  • Page 50 PROGRAMMING YOUR MACHINE Programming Email Address and Telephone Numbers Enter a new email address. (See Note 1 and 2.) <01> SALES DEPT xyz@panasonic.com p a n a s o n i c x y z c o m <01> SALES DEPT 9-555 3456 Enter a new telephone number.
  • Page 51 ABBR. dialing number / email address. ONE-TOUCH< > ∨ ∧ PRESS ONE-TCH OR Enter the station you wish to erase. <01> SALES DEPT abc@panasonic.com <01> SALES DEPT 9-555 1234 <01> SALES DEPT ENTER EMAIL ADDRESS <01> SALES DEPT ENTER TEL. NO.

  • Page 52: Programming Email Address And Telephone Numbers

    ****************** -DIRECTORY SHEET- ******************* DATE JAN-12-2001 ***** TIME 15:00 ***** dotted line 01 (Email) 02 (Email) 04 (Email) SALES DEPT ENG. DEPT ACCT. DEPT EXPORT DEPT P1 (POP) dspd-pop PANASONIC ********************************************* -HEAD OFFICE - ****** - 201 555 1212- ******* Directory Sheet Cover...

  • Page 53: Customizing Your Machine

    PROGRAMMING YOUR MACHINE Customizing Your Machine Your facsimile machine has a variety of adjustable Fax Parameters. These parameters, listed in the Parameter Table, are preset for you and do not need to be changed. If you do want to make a change, read the table carefully.

  • Page 54: Fax Parameter Table

    PROGRAMMING YOUR MACHINE Customizing Your Machine Fax Parameter Table Setting Parameter Setting Comments Number Lightest Setting the home position for the CONTRAST. CONTRAST Lighter Normal Darker Darkest Standard Setting the home position for the RESOLUTION. RESOLUTION Fine S-Fine ORIGINAL Text Setting the home position for the ORIGINAL.
  • Page 55 PROGRAMMING YOUR MACHINE Customizing Your Machine Setting Parameter Setting Comments Number AUTO JOURNAL PRINT Invalid Selecting whether the machine prints the journal automatically after every 100 transactions. Valid FILE ACCEPTANCE Invalid Selecting whether the machine prints the file acceptance journal. REPORT If you set this parameter to valid, a report will print after the Valid...
  • Page 56 Invalid Selecting whether the machine performs selective reception. Valid DIAGNOSTIC Setting the password for Remote Diagnostic Mode. Please ask (----) PASSWORD your Panasonic Authorized Dealer for details. SUB-ADDRESS Setting a 20-digit password for secured sub-address (----) PASSWORD communication. FAX FORWARD...
  • Page 57 PROGRAMMING YOUR MACHINE Customizing Your Machine Setting Parameter Setting Comments Number LINE SELECTION Auto Setting the home position for the Telephone Line selection. [See Note 4] Auto :Selects the available telephone line for transmission automatically. Line-1 Line-1:Selects this as the default telephone line, unless manually selecting an alternate phone line.
  • Page 58 EMAIL HEADER Selecting the header information to print when an email is FORMAT received. (Normally used for Troubleshooting. It shows the path of the email transmission before arriving at the DP-2000.) Subject/From/ SUB-ADDRESS Invalid Selecting whether to automatically route a received fax or email ROUTING using ITU-T sub-address.
  • Page 59 PROGRAMMING YOUR MACHINE Customizing Your Machine Setting Parameter Setting Comments Number TIFF VIEWER URL Selecting whether to include the URL address in the email None message body. English English +Japanese ROUTING HEADER Invalid Selecting whether to add the Header Print information of the Routing Station on the top edge of each routed pages.
  • Page 60 PROGRAMMING YOUR MACHINE This page is intentionally left blank.

  • Page 61: Basic Operations

    Basic Operations Sending Documents via LAN Document(s) can be sent via LAN to a single or multiple email addresses. The following Email Addressing methods can be selected: • Manual Email Addressing • One-Touch Email Addressing • Abbreviated Email Addressing • Directory Search Email Addressing •...

  • Page 62: Manual Email Addressing

    Enter the User portion of the email address and press . The machine will complete the email address with the Default Domain preprogrammed in the User (Internet) Parameters. (i.e. will add "panasonic.com" to the email address) If you want to send to a different Domain, enter the first part abc@mgcs.com...
  • Page 63 TOTAL PAGES=005 The document(s) is stored into memory with a file ON LINE * MEM.MXT * number.Then connects to the LAN and starts sending the ID:abc@panasonic.com email message. (see Note 1) (see Note 2) (see Note 3) NOTE 1. If your machine sounds an alarm (pi-pi-pi) in Step 2 above, this indicates that the Dialer is Full (more than 70 full email addresses are entered or 70 transmission reservations including G3 communication have been already reserved).

  • Page 64: One-Touch Email Addressing

    Place original(s) face up on the ADF. Place a book or an original face down on the Platen Glass. Press a One-Touch key (01-20). <01>(Station name) abc@panasonic.com <01>(Station name) If a telephone number is stored into the One-Touch key, 5551234 the display shows: * STORE * NO.001...

  • Page 65: Abbreviated Email Addressing

    Place a book or an original face down on the Platen Glass. [100](Station name) Press and then enter a 3-digit code (001 to 175). ABBR xyz@panasonic.com [100](Station name) 5553456 If a telephone number is stored into the ABBR station, the display shows: * STORE * NO.001...

  • Page 66: Directory Search Dialing

    Enter the full or part of a station name using the Character ENTER LETTER(S) keys. (See page 10) PANA to search for PANASONIC P A N A If you make a mistake, press to erase the CLEAR character and then re-enter the correct character.
  • Page 67 TOTAL PAGES=005 The document(s) is stored into memory with a file number. ON LINE * MEM.XMT * Then connects to the LAN and starts sending the email ID:PANASONIC message. (see Note 1) (see Note 2) NOTE 1. If your machine sounds an alarm (pi-pi-pi) in Step 2 above, this indicates that the Dialer is Full (more than 70 transmission reservations including G3 communication have been already reserved).

  • Page 68: Multi-Station Transmission (Broadcasting)

    • Manual Number Dialing, press after each station is entered (up to 70 addresses). <01>(Station name) abc@panasonic.com [100](Station name) xyz@panasonic.com 2 STN(S) ARE SET If you want to confirm the number of stations you have ADD MORE OR START...
  • Page 69 Then connects to the LAN and starts sending the email message. ON LINE * MEM.XMT * ID:abc@panasonic.com (see Note 1) (see Note 2) (see Note 3) NOTE 1. If your machine sounds an alarm (pi-pi-pi) in Step 2 above, this indicates that the Dialer is Full (more than 70 full email addresses are entered or 70 transmission reservations including G3 communication have been already reserved).

  • Page 70: Selectable Domains

    (See page 26) Ex:To send an email to the Sales Department of Panasonic "sales@panasonic.com" using the "panasonic.com" domain that has been pre-registered in the Selectable Domains list, follow the steps below: Make sure that the INTERNET lamp is ON. If not, press to select the "INTERNET MODE".

  • Page 71: Receiving Documents Via Lan

    BASIC OPERATIONS Receiving Documents via LAN Press to specify other destinations. 1 STN(S) ARE SET ADD MORE OR START The document(s) is stored into memory with a file number. (See Note 2) Then connects to the LAN and starts sending the email message.

  • Page 72: Internet Fax Ledger Size Document Transmission

    BASIC OPERATIONS Receiving Documents via LAN Internet Fax Ledger Size Document Transmission When transmitting via LAN, the transmitter is incapable of identifying the receiver's recording paper size capability, and thus it will not reduce the document size during transmission. Therefore, it is recommended that you send only A4/Letter size documents for LAN transmission.
  • Page 73 BASIC OPERATIONS Receiving Documents via LAN Dial by any combination of the following methods: <01> (Station name) • One-Touch Dialing panasonic.usa@panas • Abbreviated Dialing • Directory Search Dialing, press after each email address is entered. • Manual Number Dialing, press after each station is entered (up to 70 addresses).

  • Page 74: Returned Email

    BASIC OPERATIONS Receiving Documents via LAN Returned Email When using the Internet communication mode, a failure report will print automatically for each transaction if the email is returned undelivered by the mail server. The printout will consist of the undelivered message contents supplied by the mail server and a portion of the first page’s image for that particular transaction.

  • Page 75: Using A Mailing List

    BASIC OPERATIONS Receiving Documents via LAN Using a Mailing List Using a Mailing List stored in the mail server simplifies the process of entering multiple locations and allows you to send to an unlimited number of email addresses with one easy operation. Ask your Network System administrator for information on how to utilize the Mailing List.

  • Page 76: Internet Fax Received On A Pc

    The DP-2000 offers you a choice to receive Fax documents unattended (by default) or manually over regular telephone lines. The DP-2000 also offers the same choice to receive and print Internet email messages via LAN unattended or manually when subscribing to a POP mail server. However, when the DP-2000 is configured to receive email using SMTP protocol, the email can only be received and printed unattended.
  • Page 77 License agreement of Panasonic’s TIFF-F Image Viewer application You must carefully read the license agreement before installing the TIFF-F Image Viewer application on your PC. If you do not agree to all the terms of this agreement, do not use the software and destroy all of the copies thereof.

  • Page 78: Receiving Email From A Pop Server

    If "0 minutes" is entered, the POP server is not checked for mail. No. 147 (AUTO POP RCV): When there is mail to be retrieved from the POP server, the DP-2000 will retrieve it and print the email unattended. If this parameter is set to "1:Invalid", the machine will not retrieve it, but displays the number of mails on the POP server.
  • Page 79 BASIC OPERATIONS Receiving Documents via LAN 147 AUTO POP RCV 2:VALID 147 AUTO POP RCV for "INVALID" 2:VALID for "VALID" 148 DEL POP RCV MAIL 2:VALID 148 DEL POP RCV MAIL for "INVALID" 2:VALID for "VALID" 149 DEL POP ERR MAIL 1:INVALID 149 DEL POP ERR MAIL for "INVALID"...
  • Page 80 Either retrieve these mails from your PC or set the Fax Parameters to "2:Valid" triggering your DP-2000 to receive, print and delete all the mails from the POP server. This procedure, however, might cause mail that had...

  • Page 81: Unattended Reception From The Pop Server

    ON LINE *RCV* ID:abc@panasonic.com NOTE 1. If you program a user name and password in the Program key, you can receive mail from the POP server using a user name other than the name set as the user parameter.
  • Page 82 BASIC OPERATIONS This page is intentionally left blank.

  • Page 83: Advanced Features

    Ex: PROG.A and ENTER EMAIL ADDRESS Enter the email address using the Character keys (up to [P1]PROG.A 60 characters). abc@panasonic.com p a n a s o n i c a b c c o m PROGRAM[P ] PRESS PROGRAM KEY...

  • Page 84: Entering A Telephone Number

    ADVANCED FEATURES Program Keys Entering a Telephone Number Once you program a telephone number in the Program Keys (P1 to P5), you can specify the station simply by pressing the associated Program Key. Make sure that the FAX lamp is ON. If not, press to select the "FAX MODE".

  • Page 85: Setting For Group Dialing

    Character keys. (See page 10) ENTER STATION(S) THEN PRESS START Ex: PROG.A and Enter the station numbers by using One-Touch Key or <05> (Station name) abc@panasonic.com and 3-digit code. ABBR [100](Station name) 5553456 You may use the keys to review the entered station(s) before going to next step.

  • Page 86: Setting The Pop Access Key

    Setting the POP Access Key This function allows others to share the DP-2000 to retrieve their emails from the POP server by preprogramming their POP User Names and POP Passwords into the Program Keys (P1 to P5). They will be able to retrieve their emails by simply pressing the associated Program Key.

  • Page 87: Using The Pop Access Key

    ON LINE *RCV* ID:abc@panasonic.com NOTE 1. The number of emails that can be retrieved during a single operation is 20. Even if the POP server has more than 20 emails, only 20 will be displayed on the machine.

  • Page 88: Changing Or Erasing The Program Key Settings

    ADVANCED FEATURES Program Keys Changing or Erasing the Program Key Settings To change the settings in a Program Key, follow the procedure on setting a Program Key on pages 83 to 87. • Start time or station(s) for deferred transmission •...

  • Page 89: Sender Selection

    Enter your User Name (max. 25 characters and digits) by ENTER USER NAME using character keys. (See page 10) 12 PANASONIC SALES P A N A S O N I C SPACE S A L E S (See Note 1)
  • Page 90 (max. 60 characters). ENTER EMAIL ADDRESS p a n a s o n i c a b c 12 abc@panasonic.com c o m ENTER USER NAME To record another User Name, repeat step 6 to 9. To...

  • Page 91: Sending Document With Sender Selection

    ∨ ∧ ENTER NO. OR Enter a number or use to select the User Name 12 PANASONIC SALES abc@panasonic.com that you want to use. (See Note 2) The document is sent as an email message with the selected user name and/or email address appearing in the "From"...

  • Page 92: Printing The Sender Selection List

    Sample Sender Selection List (Prints following the Fax Parameter List) *************** -FAX PARAMETER LIST- ***************** DATE JAN-12-2001 ***** TIME 15:00 ***P.02 SENDER SELECTION LIST USER NAME EMAIL ADDRESS Panafax Sales sales@panasonic.com Panafax Service service@panasonic.com Panafax Accounting account@panasonic.com Panafax Engineering engneering@panasonic.com...

  • Page 93: Subject Line Entry

    Subject Line Entry General Description The DP-2000 will automatically add the Default Subject information that was entered during the User Parameter setup, to the Subject Line of all outgoing emails. If you would like for the machine to prompt you for the Subject before each email transmission, change the Fax Parameter No.
  • Page 94 ADVANCED FEATURES Subject Line Entry Enter the Subject (max. 40 characters and digits) by using the Character keys. (See page 10) To use the Default Subject pre-programmed in the User Parameter, just press START F A X SPACE CAPS r o m SPACE CAPS CAPS...

  • Page 95: Inbound Routing

    Setting the Routing Parameters The DP-2000 can route documents received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax machine(s) over the telephone line.
  • Page 96 ADVANCED FEATURES Inbound Routing 153 TSI ROUTING for "INVALID" 1:INVALID 153 TSI ROUTING 2:VALID for "VALID" 154 ROUTE HEADER FMT 1:ORIGINATOR 154 ROUTE HEADER FMT for "ORIGINATOR" 1:ORIGINATOR 154 ROUTE HEADER FMT for "RELAY STATION" 2:RELAY STATION 155 PRINT ROUTED DOC 1:INC.

  • Page 97: Entering One-Touch/Abbreviated Dialing Numbers For Inbound Routing

    To change the input mode (between "ENTER EMAIL ADDRESS" and "ENTER TEL. NO."), press <01> ENTER TEL. NO. Enter an email address (up to 60 characters) or a <01> telephone number (up to 36 digits). abc@panasonic.com <01> 55512342762 <01> ENTER NAME abc@panasonic.com <01> ENTER NAME 55512342762 Enter the station name using the Character keys <01>...
  • Page 98 ADVANCED FEATURES Inbound Routing ROUTING: SUB-ADDRESS Enter the sub-address (up to 20 characters) and press ROUTING: SUB-ADDRESS 1234567 ROUTING: TSI Enter a Numeric ID (TSI) (up to 20 characters) and press ROUTING: TSI 1234567 To return to stanby, press STOP ONE-TOUCH<...

  • Page 99: Fax Forward

    <01> (Station name) 5551234 [100] (Station name) ABBR 1 0 0 xyz@panasonic.com SEP-12-1999 15:00 < FAX FORWARD > (see Note 1) (see Note 2) (see Note 3): NOTE 1. When the Fax Forward feature is set, the assigned one-touch or the abbreviated dialing number will be restricted from editing.

  • Page 100: Ifax Return Receipt

    "INVALID" (see Note 1) NOTE 1. The DP-2000 sends the Ifax Return Receipt only when receiving from another Panasonic brand Internet Fax. It will not confirm email sent from a PC. (The default setting for this parameter is "2:VALID".)

  • Page 101: Network Features

    Network Features Network Scanner You can import Fax images by using the DP-2000 transmission function. Storing a specific email address into a One-Touch Key/Program Key allows you to import picture images by pressing a single key. Internet Fax DP-2000 Images Images Place original(s) face up on the ADF.

  • Page 102: Network Printer

    (see Note 2) NOTE 1. The DP-2000 is unable to receive print jobs while it is engaged in a communication task. After the communication job is completed, the PC will transfer the print job to the DP-2000 for printing 2. The IP Address, Subnet Mask and Default Router IP Address (TCP/IP Gateway Address) must be programmed...

  • Page 103: Relayed Transmission

    G3 fax machines. This is especially true if the transmissions are long distance. You can send documents to any G3 fax machine by using the Internet via a LAN from your DP-2000 to another Relay Station (DP-2000).

  • Page 104: Relay Network

    G3 Fax machines. By simply sending a Document(s) from your DP-2000 or an email message from a PC, to the DP-2000 (Relay machine), which is then transmitted by the DP-2000 to the end receiving station(s) using regular phone lines as a normal G3 Fax message.
  • Page 105 NOTE 1. The Relay XMT Password must be registered for the DP-2000 to work as a Relay Station. (See page 107) 2. To prevent unauthorized stations from accessing your Relay Station for Internet Relayed Transmissions, you must setup your network security. Enter acceptable Domain Name(s) and the Manager’s Email Address for...

  • Page 106: Setting Up Your Dp-2000 As An Internet Relay Station

    (see Note 1) (see Note 2) NOTE 1. This should be different than the DP-2000’s Email Address used to receive regular email / Internet Fax, as DP- 2000’s Email Address is always included in the header of all email messages sent. So, anyone receiving an Internet Fax from the machine will easily know the Relay XMT Password if it is the same as the Email Address.

  • Page 107: Setting Up Your Machine For Relayed Transmission

    NETWORK FEATURE Relayed Transmission Setting Up Your Machine for Relayed Transmission Programming the End Receiving Station into your Auto Dialer If the Fax Parameter No. 140 (LAN RELAY XMT REQUEST) is set to "Valid", you can enter the Relay Address (ABBR No.) by the following procedure.
  • Page 108 NETWORK FEATURE Relayed Transmission Enter the 3-digit Abbreviated number of the Relay Station that you want to assign to this End Receiving Station. The Abbreviated number must contain the Relay XMT Password of the Relay Station. <01> RELAY ADDRESS ONE-TOUCH< > PRESS ONE-TOUCH You can now set an additional One-Touch/Abbreviated numbers for Relayed Transmission Request by repeating the...

  • Page 109: Sending Documents Via Internet Relay

    NETWORK FEATURE Relayed Transmission Sending Documents via Internet Relay Once you have recorded all the necessary parameters in your machine, you can send a document to one or multiple G3 fax machines automatically through the Internet Relay Station by using the procedure described below.
  • Page 110 * STORE * COMPLETED (Telephone number) TOTAL PAGES=005 [see Note 1] Relay Station : uk-rly@london.panasonic.co.uk After the Relay Station completes its transmission to the ON LINE *MEM.XMT* End Receiving Station(s), your machine receives a ID:uk-rly#4681111234 COMM. Journal from the Relay Station. This Journal confirms whether the Internet Relayed Transmission was successful.

  • Page 111: To A Location That Does Not Have A Pre-Programmed Relay Station

    NETWORK FEATURE Relayed Transmission To a Location That Does Not Have a Pre-programmed Relay Station ENTER STATION(S) THEN PRESS START 00% Place original(s) face up on the ADF. Place a book or an original face down on the Platen Glass. RELAY XMT ENTER RELAY STATION Assign a Relay Station by either one of the following...
  • Page 112 ON LINE *MEM.XMT* [see Note 1] ID:uk-rly#4681111234 Relay Station : uk-rly@london.panasonic.co.uk After the Relay Station completes its transmission to the End Receiving Station(s), your machine receives a COMM. Journal from the Relay Station. This Journal confirms whether the Internet Relayed Transmission was successful.

  • Page 113: Sending Document(S) From A Pc To A G3 Fax Machine

    (see Note 1) (see Note 2) NOTE 1. The "#" and "*" symbol must be entered after the Relay XMT Password as it indicates to the DP-2000 that a phone number for the End Receiving Station will follow. 2. If the Relay Station requires a special access number to get an outside line, enter that access number first then...
  • Page 114 A TIFF Converter software is used on your PC to convert document(s) into a "TIFF" file format, which allows the Internet FAX to receive the document as an attachment to an email. When you are sending a detailed graphic document(s) to a DP-2000, DP-2500, DX-2000 or a DX-1000, you can specify 400 dpi resolution for better clarity.

  • Page 115: Printouts And Reports

    2. Transmission Journal When the Relay Station receives instructions for a relayed transmission, a notification is emailed to the registered manager (see "Setting up your DP-2000 as an Internet Relay Station" on page 106). Sample Relay XMT Report (COMM. JOURNAL) ************** -COMM.
  • Page 116 NETWORK FEATURE Relayed Transmission Sample Relayed Transmission Notification Email to a Manager Explanation of Contents (1) Email address of the sender’s Internet Fax (DP-2000) or PC (2) End Receiving Station’s G3 fax telephone number(s)

  • Page 117: Printout Journals And Lists

    Printout Journals and Lists Journals and Lists To help you maintain records of the documents you sent and received, as well as lists of the numbers you record, your facsimile machine is equipped to print the following journals and lists: Transaction Journal, Communication Journal, One-Touch/Abbreviated/Directory Search No.
  • Page 118 PRINTOUT JOURNALS AND LISTS Journals and Lists Communication Result Communication was successful. BUSY: Line busy Date & Time STOP: STOP was pressed. P-OK: Reserved transmission was successful under memory full condition. R-OK: Relayed transmission was successful. 01/12 10:00 OK P01 LAN transmission 5551234 3-digit Info Code:...
  • Page 119 JAN-12 24:10 001/001 00:01:10 AAAAAA JAN-12 23:19 C8444B0577000 (13) PANASONIC - ************************************ -HEAD OFFICE - ***** - 201 555 1212- ********* (15) (14) (see Note 1) Continued on the next page... NOTE 1. Email transmission sent to multiple locations is recorded as a single transaction on the Journal.
  • Page 120 PRINTOUT JOURNALS AND LISTS Journals and Lists Explanation of contents (1) Printout date (2) Printout time (3) Journal number (4) Communication result : "OK" indicates that the communication was successful. "BUSY" indicates that the communication has failed because of busy line. "STOP"...

  • Page 121: Communication Journal (Comm. Journal)

    SERVICE DEPT. 001/001 00:01:30 <02> SALES DEPT. 001/001 00:01:25 <03> ACCOUNTING DEPT. 000/001 00:01:45 BUSY 021 111 1234 000/001 00:00:00 - PANASONIC - ************************************* - HEAD OFFICE - ****** - 201 555 1212 - ******* Continued on the next page...
  • Page 122 PRINTOUT JOURNALS AND LISTS Journals and Lists Explanation of contents (1) Indication of communication mode (2) Start time of communication (3) End time of communication (4) File number : 001 to 999 (When the communication is stored into memory, a file number is assigned for each communication.) (5) Station number : Sequential number of the Stations.

  • Page 123: One-Touch/Abbreviated And Directory Search List

    PRINTOUT JOURNALS AND LISTS Journals and Lists One-Touch/Abbreviated and Directory Search List To print a One-Touch/Abbreviated Number and Directory Search List of the telephone numbers you have stored. Make sure that the INTERNET lamp is ON. If not, press to select the "INTERNET MODE". PRINT OUT (1-7) ∨...
  • Page 124 Panafax2 panafax2@rdnn.mgcs.mei.co.jp 1773 +81 0467 5251 1234 NO. OF STATION = 05 -PANASONIC ************************************************-HEAD OFFICE - ***** - 201 555 1212- ********* Sample ABBR Number List *************** -ABBR NO. LIST- ******************* DATE JAN-12-2001 ***** TIME 11:11 *** P.01 ABBR STATION NAME EMAIL ADDRESS / TELEPHONE NO.
  • Page 125 [005] panafax2@rdnn.mgcs.mei.co.jp 1773 +81 0467 5251 1234 NO. OF STATIONS = 005 (4) -PANASONIC ************************************************-HEAD OFFICE - ***** - 201 555 1212- ********* Explanation of contents (1) One-Touch or Abbreviated number : <nn> = One-Touch number, [nnn] = Abbreviated number...

  • Page 126: Program List

    ACCOUNT ***** Invalid [P3] Invalid [P4] PROG. B ABBR/GRP <01> <03> -PANASONIC ************************************ -HEAD OFFICE - ***** - 201 555 1212- ********* Explanation of contents (1) Program key (2) Program name : Up to 15 characters (3) Type of communication : "ABBR/GRP"...

  • Page 127: Fax Parameter List

    3:400dpi) ORIGINAL (HOME) (1:Text 2:Text/Photo 3:Photo) IFAX XMT HEADER (1:Included 2:Not included) -PANASONIC ************************************ -HEAD OFFICE - ***** - 201 555 1212- ********* Explanation of contents (1) Parameter (4) Current setting : "----" indicates code or password is not number set.
  • Page 128 DEF. ROUTER IP ADDR 172.21.22.1 EMAIL ADDRESS fax@mgcs.co.jp DNS SERVER IP ADDRESS 133.185.247.45 (See Note 1) POP SERVER NAME pop.mgcs.mei.co.jp POP USER NAME Panasonic POP PASSWORD ***** HOST NAME ifax001 DEFAULT SUBJECT Internet Fax from Sales Dept. DEFAULT DOMAIN panasonic.com...

  • Page 129: Problem Solving

    NOTE 1. After identifying the problem and verifying the recommended action, if the Information Codes keep re-occurring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer.

  • Page 130: Email Abbr Programming Errors

    PROBLEM SOLVING Troubleshooting Email ABBR Programming Errors Error Message Sent to the Sender Error messages that are emailed from the DP-2000 to the original sender during remote programming of the Auto Dialer via email. Error message Possible cause 554 Data transfer error (broken header) The header or sub header decoding is being processed while the message finished, try again.

  • Page 131: Appendix

    Appendix Specifications Standard Compliance 10Base-T Ethernet (IEEE 802.3), 100Base-TX Fast Ethernet (IEEE802.3u) Connector Interfaces 10/100 Base-TX port: RJ-45 Compatibility IETF RFC 2305, ITU-T T.37 Communication Protocol TCP/IP , SMTP , POP3. MIME File Format TIFF MH [IETF RFC 2301 Profile S], MMR (400 dpi only) Email Receiving Width Maximum LEDGER size...

  • Page 132: Glossary

    APPENDIX Glossary 10Base-T/100Base-TX An Ethernet standard for cable. The 10/100 refers to its 10/100 Mbps bandwidth, the base to single channel baseband, and the T to the Twisted pair. The cable uses two pairs of unshielded twisted wires. Client Clients are computers that run software programs used to contact and obtain data from Server software program on another computer, often across a great distance.
  • Page 133 The host is the first (left most) section of the Fully Qualified Domain Name (FQDN). The remainder of the FQDN is the domain and often tells you something about where the DP-2000 is located (i.e., at Panasonic).
  • Page 134 POP (Post Office Protocol) POP refers to the way email software such as Eudora or the DP-2000 gets email from a mail server. You must always have a POP account that you tell your email software to use to retrieve your mail.
  • Page 135 APPENDIX Glossary Subnet Mask A mask bit used to manage sub-segments of the network which is defined with network IDs. TCP/IP (Transmission Control TCP/IP is a suite of protocols used to connect to the Internet and wide- Protocol/Internet Protocol) area networks. TIFF Image Viewer An application software to view the contents of TIFF-F File.

  • Page 136: Index

    Index Communication Journal Selectable Domains ..........70 (COMM. JOURNAL)...........121 Sender Selection ..........89 Customizing Your Machine ........53 Subject Line Entry ..........93 Email Address ............26 Transaction Journal........... 119 FAX Parameter List..........127 User Parameters ..........25 Fax Parameter Table ...........54 Function Key ............9 Host Name ............26 Ifax Return Receipt ..........100 Important Information ...........22...
  • Page 137 Facsimile Number Directory Name Number / Email Address...
  • Page 138 TO LIABILITY FOR ANY DAMAGE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS SUSTAINED BY THE CUSTOMER IN CONNECTION WITH THE USE OR APPLICATION OF THIS PANASONIC COPIER. SEE YOUR DEALER FOR DETAILS OF DEALER'S WARRANTY.”...

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