Having A Problem (Troubleshooting) - Craftsman 139.53918D Owner's Manual

Having a Problem (Troubleshooting)
NOTE: Always unplug battery prior to troubleshooting.
1. My door will not close and the light bulbs blink on my motor
unit: The safety reversing sensor must be connected and
aligned correctly before the garage door opener will move in
the down direction.
• Verify the safety reversing sensors are properly installed,
aligned and free of any obstructions. Refer to Installation
Step 11: Install TheProtector System®.
• Check diagnostic LED for flashes on the motor unit then refer
to the Diagnostic Chart on the following page.
2. My remotes will not activate the door:
• Verify your Smart Control Panel ® does not display "Lock
Mode." If it does, deactivate the Lock Mode following the
instructions for Using the Smart Control PaneP.
• Reprogram remotes following the programming instructions.
Refer to Programming.
• If remote will still not activate your door, check diagnostic
LED for flashes on motor unit then refer to Diagnostic Chart
on the following page.
3. My door reversesfor no apparent reason: Repeat safety
reversetest after adjustments to force or travel limits. The need
for occasional adjustment for the force and limit settings is
normal. Weather conditions in particular can affect door travel.
• Manually check door for balanceor any binding problems.
• Refer to Adjustment Step 2, Set the Force.
Bell Wire
J
Safety Reversing Sensor
"Learn"
Button LED
or Diagnostic
)
Sending Eye Safety
Reversing Sensor
(Amber Indicator Light)
Receiving Eye Safety
Reversing Sensor
(Green Indicator Light)
• Run the motor unit from the remote control or door control.
The trolley should travel towards the door and stop. If the
trolley re-engageswith the door, pull the Emergency Release
Rope to disengage.
4. My door reversesfor no apparent reason after fully closing
and touchingthe floor: Repeatsafety reverse test after
adjustments to force or travel limits.The need for occasional
adjustment for the force and limitsettings is normal. Weather
conditions in particular can affect door travel.
• Refer to Adjustment Step 1, Program the Trave/Limits.
5. My lights will not turn off when door is open:
• The garage door opener is equipped with a security light
feature. This feature activates the light on when the safety
reversing sensor beam has been obstructed. Refer to
Operation section; Using the Smart Control PaneP, Light
Feature.
6. My motor unit hums briefly:
• First verify that the trolley is against the stop bolt.
• Releasethe door from the opener by pulling the Emergency
Release Rope.
• Manually bring the door to a closed position.
• Loosen the belt by adjusting the outernut4 to 5 turns. This
relieves the tension.
• Re-Tighten the outer nut until the trolley spring is
approximately 1-1/4" (3.18 cm) in length.
• If the trolley does not move away from the bolt, repeat the
steps above.
7. Batterystatus LED is not lit properly:
• Check battery connections.
8. My garage door opener beeps:
• A solid LED with beep, sounding approximately every
2 seconds, indicates the motor unit is activating the door
and is operating off of the battery.
• A flashing LEDwith beep, sounding every 30 seconds,
indicates battery is low.
• If a red LED remains on when the power is restored, and is
accompanied by a beep sounding every 30 seconds,
replace the battery.
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