This chapter gives information about troubleshooting your wireless-N gigabit router. You can find
help with the following problems:
•
"Basic Setup Checklist" on page 27
•
"Checking Basic Router Functions" on page 28
•
"Troubleshooting Login Problems" on page 30
•
"Checking the Internet Service Connection" on page 31
•
"Testing the Path from a PC to Your Router" on page 33
•
"Testing the Path from a PC to the Internet" on page 34
Basic Setup Checklist
The following items are the most common errors made when initially setting up a router. Carefully
review the checklist to make sure that you have followed the recommended procedures.
Be sure to always start your network in this sequence:
Turn off and unplug the modem from its power outlet, and turn off the wireless-N gigabit
1.
router and computer.
Turn on the modem, and wait 2 minutes.
2.
Turn on the wireless-N gigabit router, and wait 1 minute.
3.
4.
Turn on the computer.
Make sure that the Ethernet cables are securely plugged in:
1.
Verify that the Internet status light on the wireless-N gigabit router is lit if the Ethernet cable
to the wireless-N gigabit router from the modem is plugged in securely and the modem and
wireless-N gigabit router are both turned on (see
2.
Verify that for each powered-on computer connected to the wireless-N gigabit router with a
securely plugged in Ethernet cable, the corresponding wireless-N gigabit router LAN port
status light is lit (see
gigabit router identifies the number of each LAN port (see
Troubleshooting
"Front Panel" on page
Troubleshooting
"Front Panel" on page
3). The label on the bottom of the wireless-N
"Router Label" on page
3).
6).
27