Troubleshooting Internet Browsing
If your wireless-N gigabit router can obtain an IP address but your computer is unable to load any
Web pages from the Internet, check the following.
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Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www addresses)
to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers
for your use. If you entered a DNS address when you configured the wireless-N gigabit router,
restart your computer. Alternatively, you can configure your computer manually with DNS
addresses, as explained in the documentation for your computer.
•
Your computer might not have the wireless-N gigabit router configured as its default gateway.
Restart the computer, and verify that the wireless-N gigabit router address (192.168.1.1) is
listed by your computer as the default gateway address.
The factory default wireless-N gigabit router IP address is 192.168.1.1.
However, if the router detects a conflict with the address it gets from your
modem, it automatically picks a different address for itself. In this case, you can
log in to the router using www.routerlogin.net to verify its LAN IP address.
Select LAN Setup under Advanced on the main menu. Take note of the LAN
TCP/IP setup IP address, which should match the default gateway IP address on
your computer.
Troubleshooting Connectivity Using the Ping Utility
Most computers and routers have a diagnostic utility called ping that sends an request to a target
device. The device then replies. The ping utility makes it easy to troubleshoot a network.
This section includes advanced troubleshooting techniques.
Testing the Path from a PC to Your Router
You can ping the wireless-N gigabit router to verify that the LAN path from your computer to your
router is set up correctly.
Troubleshooting
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