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b. Clear the router's configuration to factory defaults. This will set the router's IP address to
192.168.1.1. This procedure is explained in
Password" on page
If the error persists, you might have a hardware problem and should contact technical support.
•
Internet or LAN Port Lights Not On. If either the LAN or Internet lights do not light when
the Ethernet connection is made, check the following:
a. Make sure that the Ethernet cable connections are secure at the router and at the computer.
b. Make sure that power is turned on to the connected computer.
c. Be sure you are using Ethernet cables like the cable that was supplied with the wireless
router.
See
"Connecting Your Wireless Router" on page 13
Troubleshooting Login Problems
If you are unable to log in to the wireless router, check the following:
•
If you are using an Ethernet-connected computer, check the Ethernet connection between the
computer and the router as described in
•
Make sure you are using the correct login information. The factory default login name is
admin and the password is password. Make sure that the Caps Lock is off when entering this
information.
•
Your computer's address should be in the range of 192.168.1.2 to 192.168.1.254. Refer to your
computer's documentation for help with finding your computer's IP address.
If your computer's IP address is 192.168.x.x, verify that you have a good
connection from the computer to the router, then restart your computer.
•
Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet
Explorer, click Refresh to be sure the Java applet is loaded. Try closing the browser and
reopening it again.
Checking the Internet Service Connection
If your router is unable to access the Internet, check the Internet connection, and then check the
wireless router.
Troubleshooting
34.
"Checking Basic Router Functions" on page
"Restoring the Default User Name and
for instructions.
26.
27
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Table of Contents
Troubleshooting
