Troubleshooting Internet Browsing; Restoring The Default Configuration And Password - NETGEAR DM111P - ADSL2+ Ethernet Modem User Manual

If you cannot connect after several minutes, you may be using an incorrect service name, user
name, or password. There also may be a provisioning problem with your ISP.
Note: Unless you connect manually, the modem router will not authenticate using PPPoE
or PPPoA until data is transmitted to the network.

Troubleshooting Internet Browsing

If your modem router can obtain an IP address but your computer is unable to load any Web pages
from the Internet:
• Your computer may not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www addresses)
to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS
servers for your use. If you entered a DNS address during the modem router's configuration,
reboot your computer and verify the DNS address as described in the online document that
you can access from
configure your computer manually with DNS addresses, as explained in your operating system
documentation.
• Your computer may not have the modem router configured as its TCP/IP modem router.
If your computer obtains its information from the modem router by DHCP, reboot the
computer and verify the modem router address as described in the online document that you
can access from "Preparing Your Network" in Appendix

Restoring the Default Configuration and Password

This section explains how to restore the factory default configuration settings, changing the
modem router's administration password to password and the IP address to 192.168.0.1. You can
erase the current configuration and restore factory defaults in two ways:
• Use the Erase function of the Web Management Interface (see
Erasing Your Settings" on page
• Use the Default Reset button on the rear panel of the router. Use this method for cases when
the administration password or IP address is not known.
Troubleshooting
"Preparing Your Network" in Appendix
2-2).
v1.0, October 2008
ADSL2+ Modem Router User Manual
B. Alternatively, you can
B.
"Backing Up, Restoring, or
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