Troubleshooting; Basic Functioning - NETGEAR DM111P - ADSL2+ Ethernet Modem User Manual

This chapter provides information about troubleshooting your ADSL2+ Modem Router
DM111P(U)v2. After each problem description, instructions are provided to help you diagnose
and solve the problem. For the common problems listed, go to the section indicated.
• Is the modem router on?
Go to

"Basic Functioning"

• Have I connected the modem router correctly?
Go to "Basic Functioning"
• I cannot access the modem router's configuration with my browser.
Go to "Cannot Log in to the Modem Router" on page
• The configuration changes are not saved.
Go to "Modem Router Does Not Save Configuration Changes" on page
• I've configured the modem router but I cannot access the Internet.
Go to "Troubleshooting the Internet Connection" on page
• I cannot remember the modem router's management utility password.
Go to "Restoring the Default Configuration and Password" on page
• I want to clear the modem router configuration and start over again.
Go to "Restoring the Default Configuration and Password" on page
Basic Functioning
After you turn on power to the modem router, the following sequence of events should occur:
1. When power is first applied, verify that the Power LED initially displays red to indicate that
the self-test procedure is running (see the ADSL2+ Modem Router Setup Manual for an
illustration and explanation of the LEDs).

Troubleshooting

in the following section.
in the following section.
v1.0, October 2008
Chapter 3
Troubleshooting
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3-5.
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