NETGEAR DGN1000-100NAS User Manual

N150 wireless adsl2+ modem router
Table of Contents

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350 East Plumeria Drive
San Jose, CA 95134
USA
Jan. 2011
202-10523-03
v1.0
N150 Wireless ADSL2+
Modem Router DGN1000

User Manual

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Summary of Contents for NETGEAR DGN1000-100NAS

  • Page 1: User Manual

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual 350 East Plumeria Drive San Jose, CA 95134 Jan. 2011 202-10523-03 v1.0...
  • Page 2: Technical Support

    NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online, visit us at http://support.netgear.com.
  • Page 3: Table Of Contents

    NETGEAR Genie Setup ........
  • Page 4 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Disable SSID Broadcast ........34 Restrict Access by MAC Address.
  • Page 5 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Advanced Wireless Settings........77 Remote Management .
  • Page 6: Chapter 1 Hardware Setup

    Hardware Setup Getting to know your wireless modem router The N150 Wireless ADSL2+ Modem Router DGN1000 provides you with an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL).
  • Page 7: Unpack Your New Router

    Installation guide with cabling and router setup instructions • If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair.
  • Page 8: Hardware Features

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Hardware Features Before you cable your router, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel. Label The label on the bottom of the wireless modem router shows the router’s factory reset button, security PIN, preset login information, MAC address, and serial number.
  • Page 9: Back Panel

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Back Panel The back panel has the On/Off button and port connections as shown in the figure. Figure 3. Back panel port connections Viewed from left to right, the rear panel contains the following elements: RJ-11 Asynchronous DSL (ADSL) port for connecting the wireless modem router to a DSL line An ADSL port is capable of sending data over a DSL line at one...
  • Page 10: Front Panel

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Front Panel The wireless modem router front panel has the nine status LEDs and icons shown in the figure. Note that the Wireless and WPS icons are buttons. Wireless on/off button WPS On/Off button Power Wireless LAN ports...
  • Page 11 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Table 3. DSL LED Icon LED Activity Description Solid green You have a DSL connection. In technical terms, the DSL port is synchronized with an ISP’s network-access device. Blinking green Indicates that the wireless modem router is negotiating the best possible speed on the DSL line.
  • Page 12: Position Your Wireless Router

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Position Your Wireless Router The wireless modem router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router.
  • Page 13: Adsl Microfilters

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual ADSL Microfilters If this is the first time you have cabled a wireless router between a DSL phone line and your computer or laptop, you might not be familiar with ADSL microfilters. If you are, you can skip this section and proceed to on page 15.
  • Page 14: Two-Line Adsl Microfilter

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Two-Line ADSL Microfilter Use an ADSL microfilter with a built-in splitter when there is a single wall outlet that provides connectivity for both the wireless modem router and your telephone equipment. Plug the ADSL microfilter into the wall outlet, plug your phone equipment into the jack labeled Phone, and plug the wireless modem router into the jack labeled ADSL.
  • Page 15: Cable Your N150 Wireless Modem Router

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Cable Your N150 Wireless Modem Router The installation guide that came in the box has a cabling diagram on the first page. This section walks you through the cabling procedure with detailed illustrations. Put an ADSL microfilter between the phone line and the phone as shown here.
  • Page 16: Verify The Cabling

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Connect the Ethernet cable (C) from a wireless modem router LAN port to the Ethernet adapter (D) in your computer Figure 9. Connect the Ethernet cable to your computer Plug the power adapter into the AC power adapter input (labeled Power ), and plug the other end into a power outlet.
  • Page 17: Chapter 2 Router Internet Setup

    This chapter explains how to set up your Internet connection using one of three methods: NETGEAR Genie (recommended), Setup Wizard, or manual setup. If you have already set up your router using one of these methods, the initial router setup is complete. Refer to this chapter if you want to become familiar with the router menus, view or adjust the initial settings, or change the router password and login time-out.
  • Page 18: Router Setup Preparation

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Router Setup Preparation You can set up your wireless modem router with the NETGEAR Genie as described in on page 19, with the Setup Wizard as described in NETGEAR Genie Setup Setup Wizard page 24, or manually as described in on page 25.
  • Page 19: Gather Isp Information

    Host and domain names NETGEAR Genie Setup NETGEAR Genie is on the Resource CD and runs on a PC with Microsoft Windows 7, Windows Vista, Windows XP, or Windows 2000 with Service Pack 2 or later. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed.
  • Page 20: View Or Change Settings

    Log in to your router by clicking the desktop shortcut that was placed on your • desktop during the NETGEAR Genie setup. The shortcut icon is put on your desktop only when you use the NETGEAR Genie setup method. Log in to your router. See on page 21.
  • Page 21: Log In To The N150 Modem Router

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Log In to the N150 Modem Router Log in to the wireless modem router to view or change settings or to set up the wireless modem router. Type http://192.168.0.1 in the address field of your browser and press Enter to display the login window.
  • Page 22: Upgrade Router Firmware

    URL, your computer might need a minute or two to recognize the LAN connection. Relaunch your browser and try again. If you are having trouble accessing the router wirelessly, NETGEAR recommends that during setup you use an Ethernet cable to connect your computer so that you can log in to the wireless modem router.
  • Page 23: Router Interface

    Chapter 6, Advanced Settings. Using this menu requires a solid understanding of networking concepts. Web Support. Go to the NETGEAR support site to get information, help, and product • documentation. These links work once you have an Internet connection. Chapter 2. Router Internet Setup...
  • Page 24: Setup Wizard

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Setup Wizard If you do not use the NETGEAR Genie, you have to log in to the modem router to set the country, language, and Internet connection. If you performed the NETGEAR Genie setup, the country, language, Note: Internet, and wireless network settings are already configured.
  • Page 25: Manual Setup (Basic Settings)

    Settings If no login is required, you can specify the MAC Address setting. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not appear within 1 minute, see on page 84.
  • Page 26 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual ISP does not require login ISP does require login Figure 13. Basic Settings screen without (left) and with (right) login. The following descriptions explain all of the possible fields in the Basic Settings screen. Note that which fields appear in this screen depends on whether or not an ISP login is required.
  • Page 27 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual • When your ISP requires a login, these fields display: Encapsulation. Encapsulation is a method for enclosing multiple protocols. PPP stands for Point-to-Point Protocol. The choices are PPPoE (PPP over Ethernet) or PPPoA (PPP over ATM).
  • Page 28: Dsl Settings

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Disable firewall. This disables the firewall in addition to disabling NAT. With the firewall disabled, the protections usually provided to your network are disabled. When no login is required, this field displays: Router MAC Address.
  • Page 29: Unsuccessful Internet Connection

    Contact your ISP to verify that you have the correct configuration information. Read Troubleshooting. If problems persist, register your NETGEAR product and Chapter 7, contact NETGEAR Technical Support. If you cannot connect to the wireless router, check the Internet...
  • Page 30: Change Password And Login Time-Out

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Change Password and Login Time-Out For security reasons, the wireless modem router has its own user name and password that default to admin and password. You can and should change these to a secure user name and password that are easy to remember.
  • Page 31: Log Out Manually

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Log Out Manually The router interface provides a Logout command at the bottom of the router menus. Log out when you expect to be away from your computer for a relatively long period of time. Types of Logins There are three separate types of logins that have different purposes.
  • Page 32: Chapter 3 Wireless Settings

    Wireless Settings Protecting your network This chapter describes how to use the Wireless Settings screens to view and change (if needed) your wireless network settings. Security features to prevent objectionable content from reaching your PCs are covered in Chapter 4, Security Settings.
  • Page 33: Preset Security

    Wireless Security Options The Wireless Settings screen lets you view and change the preset security settings. However, it is important to understand that NETGEAR recommends that you not If you do decide to change your preset security change your preset security settings.
  • Page 34: Turn Off Wireless Connectivity

    (PSK) encryption and 802.1x encryption for enterprises. This section presents an overview of the security options and provides guidance on when to use which option. Note that it is also possible to disable wireless security. NETGEAR does not recommend this.
  • Page 35: Wep Encryption

    WPS-PSK + WPA2-PSK Mixed Mode is the preconfigured security mode on the wireless • modem router. NETGEAR recommends mixed mode because it provides broader support for all wireless clients. WPA2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed and security. The product documentation for your wireless adapter and WPA client software should have instructions about configuring their WPA settings.
  • Page 36: Add Clients (Devices) To Your Network

    WEP security does not support WPS. If you try to use WPS to Note: connect a WEP device to your network, it will not connect. 1. For a list of other Wi-Fi-certified products available from NETGEAR, go to http://www.wi-fi.org 36 |...
  • Page 37 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual You can use the WPS (Push 'N' Connect) or router interface method to add wireless devices and other equipment to your wireless network. WPS (Push Connect) Method If your wireless device supports WPS (Push 'N' Connect), follow these steps: Press the WPS button on the router front panel Within 2 minutes, press the WPS button on your wireless device or follow the WPS instructions that came with the device.
  • Page 38: Wireless Settings Screen

    The Wireless Settings screen lets you view or configure the wireless network configuration. If you want to make changes, note the current settings first. Once you have established basic wireless connectivity, you can enable security settings appropriate to your needs. NETGEAR recommends that you not change the Wi-Fi network name (SSID), WPA/WPA2-PAK passphrase, or security option, but if you want to change these settings, this section explains how.
  • Page 39: Consider Every Device On Your Network

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Consider Every Device on Your Network Before you begin, check the following: Every wireless computer has to be able to obtain an IP address by DHCP from the router • as described in on page 18.
  • Page 40: Wireless Network Settings

    (maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you not change this. Region. The location where the wireless modem router is used. It might not be legal to operate the wireless modem router in a region other than the regions listed.
  • Page 41 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual The Turn Access Control On check box at the top is not selected by default to allow • any computer configured with the correct wireless network name (SSID) and passphrase to access the network. Trusted Wireless Stations lists the trusted computers that have access to your •...
  • Page 42: Change Wpa Security Option And Passphrase

    34 for an explanation of the Wireless Security Options security options and when to use which one. Please note that NETGEAR recommends that you not change the security option or passphrase, but if you want to change these settings, this section explains how.
  • Page 43: Set Wep Encryption And Passphrase

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Set WEP Encryption and Passphrase When configuring WEP from a wireless computer, you lose your wireless connection when you click Apply. You have to either configure your wireless adapter to match the wireless modem router WEP settings or access the wireless modem router from a wired computer.
  • Page 44: Chapter 4 Security Settings

    Security Settings Keeping unwanted content out of your network This chapter explains how to use the basic firewall features of the wireless modem router to prevent objectionable content from reaching the PCs and other devices connected to your network. This chapter contains the following sections: •...
  • Page 45: Keyword Blocking Of Http Traffic

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a scheduled. Select Security > Block Sites. Figure 24.
  • Page 46: Delete A Keyword Or Domain

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Delete a Keyword or Domain Select the keyword you want to delete from the list. Click Delete Keyword and click Apply to save your changes. Specify a Trusted Computer You can exempt one trusted computer from blocking and logging. That computer has to be configured to use a a fixed IP address.
  • Page 47 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Select Security > Firewall Rules to display the following screen: Figure 25. Configure custom rules for outbound and inbound services To add an inbound or outbound rule: For an outbound rule, click Add under Outbound Services. •...
  • Page 48: Inbound Rules (Port Forwarding)

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Inbound Rules (Port Forwarding) Because the wireless modem router uses Network Address Translation (NAT), your network presents only one IP address to the Internet, and outside users cannot directly address any of your local computers. However, by defining an inbound rule you can make a local server (for example, a Web server or game server) visible and available to the Internet.
  • Page 49 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Service. From this list, select the application or service you want to allow or block. The list already displays many common services, but you are not limited to these choices. Use the Services screen to add any additional services or applications that do not already appear.
  • Page 50: Considerations For Inbound Rules

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Figure 27. Allow inbound video conferencing Considerations for Inbound Rules If your external IP address is assigned dynamically by your ISP, the IP address might • change periodically as the DHCP lease expires. Consider using the Dynamic DNS screen described in on page 73 so that external users can always find your Dynamic DNS...
  • Page 51: Outbound Rules (Service Blocking)

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Outbound Rules (Service Blocking) The wireless modem router lets you block computers on your local network from using certain Internet services. This is called service blocking or port filtering. You can define an outbound rule to block Internet access from a local computer based on local computer, Internet site being contacted, time of day, and type of service being requested.
  • Page 52: Configure Services

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Single address. Enter the required address in the Start field. Log. You can select to log the traffic: Never. No log entries are made for this service. Always. Any traffic for this service type is logged. Match.
  • Page 53 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual To delete a service, select its button on the left side of the table, and click Delete • Service. Use the following screen to define or edit a service. Figure 30. Create a new service ‘...
  • Page 54: Set The Time Zone

    Savings Time on the first day and clear it after the last day. The wireless modem router has a list of NETGEAR NTP servers. If you would prefer to use a particular NTP server as the primary server, select the Use this NTP Server check box, and enter its IP address.
  • Page 55: Schedule Firewall Services

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Schedule Firewall Services If you enabled services blocking in the Block Services screen or port forwarding in the Ports screen, you can set up a schedule for when blocking occurs or when access is not restricted. Select Security >...
  • Page 56: Enable Security Event Email Notification

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Enable Security Event Email Notification To receive logs and alerts by email, provide your email information in the E-mail screen and specify which alerts you want to receive and how often. Select Security > E-mail to display the following screen: Figure 33.
  • Page 57 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual provided by your ISP, select this field, and enter the required user name and password information. Send E-Mail alerts immediately. Select the corresponding check box if you would like immediate notification of a significant security event, such as a known attack, port scan, or attempted access to a blocked site.
  • Page 58: Chapter 5 Network Maintenance

    Network Maintenance Administering your network This chapter describes the wireless modem router settings for administering and maintaining the router and home network. This chapter contains the following sections: • Upgrade the Router Firmware • Manually Check for Firmware Upgrades • Manage the Configuration File •...
  • Page 59: Upgrade The Router Firmware

    The wireless modem router firmware (routing software) is stored in flash memory. By default, when you log in to your wireless modem router, it checks the NETGEAR website for new firmware and alerts you if there is a newer version.
  • Page 60: Automatic Firmware Checking On

    Go to the DGN1000 support page at and read the new http://www.netgear.com/support. firmware release notes to determine whether you need to reconfigure the modem router after upgrading. If you get a “Firmware needs to be reloaded” message, it means a Note: problem has been detected with the router’s firmware.
  • Page 61: Manually Check For Firmware Upgrades

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Manually Check for Firmware Upgrades You can use the Router Upgrade screen to manually check the NETGEAR website for newer versions of firmware for your product. WARNING! When uploading firmware to the wireless modem router, do not interrupt the Web browser by closing the window, clicking a link, or loading a new page.
  • Page 62: Manage The Configuration File

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Manage the Configuration File The router configuration settings are stored in a configuration file (*.cfg). This file can be backed up to your computer, restored, or reverted to factory default settings. Back Up Select Maintenance >...
  • Page 63: Erase

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Erase Under some circumstances (for example, if you move the router to a different network or if you have forgotten the password), you might want to erase the configuration and restore the factory default settings.
  • Page 64: View Router Status

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual View Router Status Select Maintenance > Router Status to display the following screen. The Router Status screen provides the status and usage information described in the following figure. Figure 39. View the account, firmware, port, and modem status Fill in the fields as follows: Account Name.
  • Page 65 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual ADSL Port. MAC Address. The Ethernet MAC address of the DSL port. IP Address. The DSL port IP address. If no address is shown, the wireless modem router cannot connect to the Internet. Network Type.
  • Page 66 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Show Statistics Button. Click the Show Statistics button on the Router Status screen to display a screen similar to this: Figure 40. System up time and poll interval statistics Fill in the fields as follows: Port.
  • Page 67 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Connection Status Button. In the Router Status screen, click the Connection Status button to display a screen similar to this: Figure 41. View connection status information Fill in the fields as follows: Connection Time.
  • Page 68: View Attached Devices

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual View Attached Devices The Attached Devices screen presents a table of all IP devices that the wireless modem router has discovered on the local network. Select Maintenance > Attached Devices to view the following table: Figure 42.
  • Page 69: Run Diagnostic Utilities

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Run Diagnostic Utilities The wireless modem router has a diagnostics feature that you can use to perform the following functions: Ping an IP address to test connectivity to see if you can reach a remote host. •...
  • Page 70: Chapter 6 Advanced Settings

    Advanced Settings Configuring for unique situations This chapter describes the advanced features of your wireless modem router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed.
  • Page 71: Wan Setup

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the wireless router to respond to a ping on the WAN (Internet) port.
  • Page 72 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual cases, one local computer can run the application correctly if that computer’s IP address is entered as the default DMZ server. For security reasons, you should avoid using the default DMZ server Note: feature.
  • Page 73: Dynamic Dns

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Disabling the SIP ALG. The Session Initiation Protocol (SIP) Application Level Gateway (ALG) is enabled by default to optimize VoIP phone calls that use the SIP. The Disable SIP ALG check box allows you to disable the SIP ALG. Disabling the SIP ALG might be useful when running certain applications.
  • Page 74: Lan Setup

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual If your Dynamic DNS provider allows the use of wildcards in resolving your URL, you can select the Use Wildcards check box to activate this feature. For example, the wildcard feature causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org.
  • Page 75 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Select Advanced > LAN Setup. Figure 47. Configure LAN IP services Enter the LAN Setup configuration and click Apply to save your changes. IP Address. The LAN IP address of the wireless modem router. IP Subnet Mask.
  • Page 76: Access Router Interface On Additional Port

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual RIP-2. This version carries more information. Both RIP-2B and RIP-2M send the • routing data in RIP-2 format. RIP-2B. This version uses subnet broadcasting. • RIP-2M. This version uses multicasting. • Access Router Interface on Additional Port When NAT is disabled, the wireless modem router’s management interface may be accessed at the wireless modem router’s LAN address using the port number you enter.
  • Page 77: Advanced Wireless Settings

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual The reserved address is not assigned until the next time the Note: computer contacts the router’s DHCP server. Reboot the computer or access its IP configuration to force a DHCP release and renew. To edit or delete a reserved address entry: Click the button next to the reserved address that you want to edit or delete.
  • Page 78 If the Keep Existing Wireless Settings check box is not selected, the next time you use WPS to connect WPS-capable devices to your wireless network, the modem router generates a new random SSID and WPA/WPA2 passphrase. NETGEAR does not recommend this.
  • Page 79: Remote Management

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Remote Management The Remote Management screen lets you allow a user or users on the Internet to configure, upgrade, and check the status of your wireless modem router. Select Advanced > Remote Management to display this screen: Figure 49.
  • Page 80: Static Routes

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual that number in the field provided. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP.
  • Page 81: Configure Static Routes

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual The Gateway IP Address field specifies that all traffic for these addresses are to be • forwarded to the ISDN router at 192.168.0.100. The value in the Metric field represents the number of routers between your network and •...
  • Page 82: Universal Plug And Play

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual e. Enter the destination IP address of the final destination. f. Enter the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255. g. Enter the gateway IP address, which has to be a router on the same LAN segment as the router.
  • Page 83 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Select Advanced > UPnP to display the following screen: Figure 53. Turn on UPnP Fill in the settings as follows: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is enabled.
  • Page 84: Chapter 7 Troubleshooting

    Diagnosing and solving problems This chapter provides information to help you diagnose and solve problems you might have with your wireless modem router. If you do not find the solution here, check the NETGEAR support site at for product and contact information.
  • Page 85: Router Not On

    Check that the power cord is correctly connected to your router and the power supply • adapter is correctly connected to a functioning power outlet. Check that you are using the 12-V DC power adapter supplied by NETGEAR for this • product.
  • Page 86: Power Led Is Red

    • Factory Settings page 95. This sets the router’s IP address to 192.168.0.1. If the error persists, you could have a hardware problem and should contact NETGEAR Technical Support. LAN or DSL Link LED Is Off If either the LAN or DSL link LED does not light when the Ethernet connection is made, check the following: The Ethernet cable connections are secure at the router and at the hub or workstation.
  • Page 87: No Internet Connection

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual No Internet Connection If your router cannot access the Internet, first check the DSL connection, and then check the WAN TCP/IP connections. See on page 85 for the location Figure 54, Front panel LED Icons of the LEDs.
  • Page 88: Internet Led Is Red

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Internet LED Is Red If the Internet LED is red, the device could not connect to the Internet. Verify the following: Check that your log-in credentials are correct. See • Log In to the N150 Modem Router page 21 for more information.
  • Page 89: Debug Pppoe Or Pppoa

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Debug PPPoE or PPPoA Debug the PPPoE or PPPoA connection as follows: Access the router menus at and log in. http://192.168.0.1 Under Maintenance, select Router Status. Click the Connection Status button. If all of the steps indicate OK, your PPPoE or PPPoA connection is working. If any of the steps indicate Failed, you can attempt to reconnect by clicking Connect.
  • Page 90: Test The Lan Path To Your Wireless Modem Router

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Test the LAN Path to Your Wireless Modem Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly. To ping the router from a PC running Windows 95 or later: From the Windows task bar, click the Start button, and select Run.
  • Page 91: Test The Path From Your Computer To A Remote Device

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Test the Path from Your Computer to a Remote Device After you verify that the LAN path works correctly, test the path from your PC to a remote device. In the Windows Run screen, type: ping -n 10 IP address where IP address is the IP address of a remote device such as your ISP’s DNS server.
  • Page 92: Changes Not Saved

    If you already have the firmware file on your PC, go directly to 2. If you do not have step the firmware file on your PC, obtain the firmware from the NETGEAR support site at through another working Internet connection. http://www.netgear.com/support Click Browse.
  • Page 93: Incorrect Date Or Time

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Click Upgrade. A progress bar displays. The reload takes about 5 minutes to complete. When the firmware recovery is completed, the login screen displays so you can log in. Incorrect Date or Time Select Security >...
  • Page 94: Appendix A Supplemental Information

    Supplemental Information This appendix includes the factory default settings, technical specifications for the N150 Wireless ADSL2+ Modem Router DGN1000, related documents, and instructions for wall-mounting the unit. This appendix contains the following sections: • Factory Settings • Technical Specifications • Related Documents •...
  • Page 95: Factory Settings

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Factory Settings You can return the wireless modem router to its factory settings. On the bottom of the wireless modem router, use the end of a paper clip or some other similar object to press and hold the Restore Factory Settings button for at least 7 seconds.
  • Page 96 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Table 7. Factory Settings Description Feature Default Behavior Firewall Inbound (communications coming in from Disabled (except traffic on port 80, the HTTP port) the Internet) Outbound (communications going out to Enabled (all) the Internet) Source MAC filtering Disabled...
  • Page 97: Technical Specifications

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Technical Specifications Table 8. Technical Specifications Description Network Protocol and Standards Compatibility Data and routing protocols: TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power Adapter North America 120V, 60 Hz, input...
  • Page 98: Related Documents

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Related Documents This table provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Table 9. Related Documents Document Link TCP/IP Networking Basics http://docs.netgear.com/reference/enu/tcpip/index.htm...
  • Page 99: Wall-Mount Your Router

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Wall-Mount Your Router Your router’s location can affect wireless connections. For example, the thickness and number of walls the wireless signal passes through can limit its range. For best results, place your router: Near an AC power outlet, close to computers you plan to connect with Ethernet cables, •...
  • Page 100 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual Insert screws into the wall anchors, leaving 3/16 in. (0.5 cm) of each screw exposed. Figure 58. Insert screws into the wall anchors For best wireless performance, position the wireless antennas as shown with the top one facing up and the bottom one facing away from the router.
  • Page 101: Appendix B Notification Of Compliance

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N150 Wireless ADSL2+ Modem Router DGN1000 complies with Part 15 Subpart B of FCC CFR47 Rules.
  • Page 102: Fcc Radiation Exposure Statement

    N150 Wireless ADSL2+ Modem Router DGN1000 User Manual FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the • user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This •...
  • Page 103 Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
  • Page 104 övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Íslenska [Icelandic] Hér með lýsir NETGEAR Inc. yfir því að Radiolan er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Norsk [Norwegian] NETGEAR Inc. erklærer herved at utstyret Radiolan er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
  • Page 105: Index

    Index erasing managing AC power adapter input restoring access lists configuration, wireless network adapter, wireless connecting wirelessly addresses, DNS connection, Internet ADSL content filtering see also DSL country setting statistics, viewing CU-SeeMe ADSL microfilter cabling, described filter, described ADSL microfilters date and time ADSL settings daylight savings time...
  • Page 106 LAN ports front panel LAN setup front panel LEDs language setting LEDs troubleshooting verifying cabling gateway IP address logging in Genie, NETGEAR cannot glossary, link to changing password guest devices, adding router time-out types upgrade firmware host name login time-out...
  • Page 107 DNS addresses modem settings status Push ’N’ Connect, see WPS multicasting RADIUS server NETGEAR Genie range of wireless connections Network Address Translation (NAT) remote management Network Time Protocol (NTP) replace existing router network troubleshooting...
  • Page 108 N150 Wireless ADSL2+ Modem Router DGN1000 User Manual SSID, product label ping response settings static routes WAN port statistics, viewing default status scanning Internet connection Wi-Fi Protected Setup (WPS) router adding devices keep existing settings settings Wi-Fi-certified products TCP/IP network troubleshooting Wired Equivalent Privacy (WEP) encryption no Internet connection passphrase...

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