Chapter 8
Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone
Table 8-4
Status Message, Description, and Possible Explanation and Action
Status Message
LCS operation failed
LCS operation complete
TFTP Error
TFTP server not authorized
TFTP timeout
Cisco Unified Wireless IP Phone 7925G Administration Guide for Cisco Unified Communications Manager 7.0(1)
OL-15984-01
Description
The locally significant certificate (LSC)
that is used for the security features did
not install properly.
The LCS was updated successfully on
the phone.
The phone does not recognize an error
code provided by the TFTP server.
The specified TFTP server could not be
found in the phone CTL.
TFTP server did not respond.
Viewing the Phone Status Menu
Possible Explanation and Action
For information about how to manage the LSC for
your phone, refer to the "Using the Certificate
Authority Proxy Function" chapter in
Cisco Unified Communications Manager Security
Guide.
For information about how to manage the LSC for
your phone, refer to the "Using the Certificate
Authority Proxy Function" chapter in
Cisco Unified Communications Manager Security
Guide.
Contact the Cisco TAC.
•
The DHCP server is not configured properly
and is not providing the correct TFTP server
address. In this case, update the TFTP server
configuration to specify the correct TFTP
server.
If the phone is using a static IP address, the
•
phone may be configured with the wrong
TFTP server address. In this case, enter the
correct TFTP server address in the Network
Configuration menu on the phone.
If the TFTP server address is correct, there
•
may be a problem with the CTL file. In this
case, run the CTL client and update the CTL
file, making sure that the proper TFTP servers
are included in this file.
Network is busy—The errors should resolve
•
themselves when the network load reduces.
•
No network connectivity between the TFTP
server and the phone—Verify the network
connections.
TFTP server is down—Check configuration of
•
TFTP server.
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