Section 5 Troubleshooting And Repair; Service Information; Technical Support; Nec Service And Information Telephone Numbers - NEC Versa 2400 Series Service Manual

Section 5
Troubleshooting and Repair
This section focuses on providing you with some information on notebook basic trouble-
shooting as well as the BIOS POST error codes and messages.

SERVICE INFORMATION

NEC service and information telephone numbers are listed in the following table.
Table 5-1 NEC Service and Information Telephone Numbers
Service
To order NEC spare parts
To order options in the U.S.
To access the NEC Electronic Bulletin Board
System (BBS)
To download files - provides software drivers
and the latest ROM BIOS
NEC Service
Listen to the automated attendant and select the appropriate menu to reach one of
Information Center - literature, dealer locations, sales leads, response to ads
NSRC (National Service Response Center) - questions other than products,
spare parts or technical support
Service Contracts
TSC (Technical Support Center) - technical support for everyone else
TM
FastFacts - automated service that sends
the latest information about NEC products to
the fax machine 24 hours a day
Canadian Inquiries

Technical Support

TECHNICAL SUPPORT
NEC Technologies Technical Support Center (TSC) provides an E-mail service for Internet
users besides the support listed in Table 5-1. Technical questions regarding NEC products
can be sent over the Internet system to TSC. The Internet address is as follows:
the following departments:
tech-support@nectech.com
Call
In the U.S., call 1(800) 632-4525
Local Sales Office
1(508) 635-4706
1(508) 635-4706
In the U.S., call 1(800) 632-4525
In the U.S., call 1(800) 366-0476
Outside U.S., 1(708) 860-9500 Ext. 2621
1(416) 795-3554
1-800-632-4525