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Low Battery
Recharge or change the battery in the Arlo Pro camera to make sure that the
battery level is no less than two bars. A low battery can cause the camera to
stream intermittently.
Not Receiving Push Notifications
You must be logged in to the Arlo app to receive Arlo alerts on your smartphone or
mobile device. Arlo registers your device for push notification when you log in. If
you used the logout option instead of simply exiting the app, you must log back in
to the app. You receive Arlo alerts even if your device is sleeping.
If you did all of the following and are still not getting Arlo alerts, contact Arlo
Technologies support.
Check the Rules Settings for Armed Modes
Check the rules in your modes. Make sure that Push Notification is enabled in the
Armed mode or in a custom mode if you created one.
¾ To check push notification in the Armed mode setting:
1. Tap the Arlo icon
If you are using a computer, enter
of a browser.
The Devices page displays.
2. Tap or click the Mode button.
A list of cameras displays.
3. Select the camera.
A list of modes displays.
4. Tap or click the Edit icon
The Edit Rule page displays.
5. Under Alert, make sure that the Push Notification check box is selected.
6. If you made changes, tap or click Save.
Your settings are saved.
on your mobile device.
https://my.arlo.com/#/login
next to Armed.
80
in the address bar
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