Obtaining An Internet Ip Address - NETGEAR RangeMax DG834N Setup Manual

ADSL Internet LED Off
If the ADSL Internet LED is off, disconnect all telephones on the line. If this solves the problem,
reconnect the telephones one at a time, being careful to use a microfilter on each telephone. If the
microfilters are connected correctly, you should be able to connect all your telephones.
If disconnecting telephones does not result in a green ADSL Internet LED the problem may be one
of the following:
• Check that the telephone company has made the connection to your line and tested it.
• Verify that you are connected to the correct telephone line. If you have more than one phone
line, be sure that you are connected to the line with the ADSL service. It may be necessary to
use a swapper if you ADSL signal is on pins 1 and 4 of the RJ-11 jack. The RangeMax Next
Wireless ADSL2+ Modem Router uses pins 2 and 3.

Obtaining an Internet IP Address

If your wireless ADSL modem router is unable to access the internet, and your Internet LED is
green or blinking green, you should determine whether the wireless ADSL modem router is able to
obtain a Internet IP address from the ISP. Unless you have been assigned a static IP address, your
wireless ADSL modem router must request an IP address from the ISP. You can determine whether
the request was successful using the browser interface.
To check the Internet IP address from the browser interface:
1. Launch your browser and select an external site such as http://www.netgear.com.
2. Access the Main Menu of the wireless ADSL modem router's configuration at
http://192.168.0.1.
3. Under the Maintenance heading, click on "Router Status" and check that an IP address is
shown for the Internet port. If 0.0.0.0 is shown, your wireless ADSL modem router has not
obtained an IP address from your ISP.
If your router is unable to obtain an IP address from the ISP, the problem may be one of the
following:
• If you have selected a login program, you may have incorrectly set the Service Name, User
Name and Password. See
• Your ISP may check for your computer's host name.
Assign the computer Host Name of your ISP account to the wireless ADSL modem router in
the browser-based Setup Wizard.
Troubleshooting
Wireless ADSL2+ Modem Router Setup Manual
"Troubleshooting PPPoE or
v1.0, 2006-4
PPPoA", below.
2-5