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GREEN CLASS METER
TROUBLESHOOTING
The Class 200 kWh/Demand meter is calibrated and tested at the factory before being packaged and shipped. If installed prop-
erly and in accordance with these installation instructions, your Class 200 meter should provide years of trouble-free service. If
the meter should not function, the following guide will assist in troubleshooting the installation.
Problem
Display window is blank.
Display shows incomplete figures or numbers
other than zeros when power is turned on.
Display reading all zeros (00000000).
Display reads only a fraction of consumption.
62-0340-01
Procedure to follow
1. Check wiring to voltage terminals.
2. Check circuit breakers or fuses.
3. Verify that the power is turned on.
4. Test source for correct voltage.
1. Press RESET button located on door inside meter enclosure
(5 seconds).
1. Determine if load is sufficient to update the display.
2. Check RESET button to ensure there are no wires or other objects
pressing against it when the door is closed.
3. Check the current sensors for installation and polarity.
4. Be sure the current and voltage inputs have the proper phase relation-
ship.
5. Check wiring to voltage terminals.
6. Check circuit breaker or fuses.
7. Test source for correct voltage.
1. Check the supply voltage to be sure that it is on continuously 24 hrs/day.
2. Check the current sensors for installation and polarity.
3. Check sensor wiring to the terminal strip in meter (color coding B & W).
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