Problems After The Router Is Running - Cisco 520 Hardware Installation Manual

Chapter 5 Troubleshooting
Table 5-1 Problems During First Startup (continued)
Symptom Problem
No connection to A cable-related problem:
xDSL link. (The CD
LED on the front panel
is off for a long time.)
No connection to A cable-related problem:
xDSL link. (The CD
LED on the front panel
is off for a long time.)

Problems After the Router Is Running

Table 5-2
Table 5-2 Problems After the Router Is Running
Symptom
Problems with Ethernet connection.
(LAN—FE0, FE1, FE2, and FE3—
LEDs are off.)
Connection to the broadband or
Ethernet line is intermittent or lost.
(The WAN FE4 LED or ADSL CD
LED on the front panel is off.)
Connection to the broadband or
Ethernet line is intermittent or lost.
(The WAN FE4 LEDor ADSL CD
LED on the front panel is off.)
Connection to the xDSL line or the
WAN port is lost. (The WAN FE4
LED and the LAN—FE0, FE1, FE2,
or FE3—LEDs on the front panel are
off.)
OL-12892-01
Wrong cable.
•
Improperly connected
•
cable.
lists problems that could occur after the router has been up and running.
Problem
A cable-related problem:
Disconnected cable.
•
Damaged cable.
•
A cable-related problem:
Disconnected cable.
•
Damaged cable.
•
Problem with broadband line
or WAN service.
Problem with DSL line or
WAN service.
Solutions
Check that you are using the correct cable. See
•
"Specifications."
• Check that you have connected the ADSL cable properly. See
Chapter 4, "Router Installation."
• Check that the ADSL port is connected to the correct port on the
ISDN splitter.
Check that the connectors at both ends of the cable are securely
•
seated.
Solutions
Perform the following tasks in the order given:
Check that the connectors at both ends of the
1.
cable are secure.
Check whether the cable is physically damaged.
2.
If it is damaged, order another cable from
Cisco Systems, or replace it with a similar cable.
Perform the following tasks in the order given:
Check that the connectors at both ends of the
1.
cable are secure.
Check that the cable is not physically damaged. If
2.
it is damaged, order another cable from
Cisco Systems, or replace it with a similar cable.
Contact your broadband line or WAN service provider
to determine whether there is a problem with the
broadband or WAN service.
Contact your DSL line or WAN service provider to
determine whether there is a problem with the DSL or
WAN service.
Cisco Secure Router 520 Series Hardware Installation Guide
Problems After the Router Is Running
Appendix A,
5-3