Problems After Router Is Running - Cisco SOHO 71 Installation Manual

Chapter 3 Troubleshooting
Table 3-1 Problems During Initial Startup (continued)
Symptom Problem
Improper setting of TO
HUB/TO PC button on
router or hub.
Cannot connect to
the Internet

Problems After Router Is Running

Table 3-2 Problems After Router is Running
Symptom
Problems with Ethernet
connection. (COMPUTER
LEDs 1 through 4 are off.)
78-10432-04
Broadband modem
•
or Ethernet switch
is not connected or
turned on.
A problem with
•
the broadband or
WAN service.
Router is
•
improperly
configured
Table 3-2 lists problems that could occur after the router has been up and running.
Problem
A cable-related
problem:
Disconnected
•
cable.
Damaged cable.
•
Improper setting of TO
HUB/TO PC button on
router or hub.
Cisco 806 Router and SOHO 71 Router Hardware Installation Guide
Solutions
To make sure that the button is set correctly, see
Table 2-2 in Chapter 2, "Installation."
Reconnect the broadband modem or Ethernet
•
switch, and ensure that it is receiving power.
Check with the Internet service provider or
•
corporate network administrator to determine if
there is a problem.
Use the Cisco Router Web Setup software to
•
configure the router by following the procedure in
What to Do If You Cannot Connect to a Website,
page 2-17 (recommended), or configure the router
using a PC connected to the console port.
Solutions
Perform the following tasks in order:
Make sure that the connectors at both
1.
ends of the cable are secure.
2. Make sure that the cable is not
physically damaged. If it is damaged,
order another cable from
Cisco Systems, or replace it with a
similar cable.
To make sure that the button is set correctly,
see Table 2-2
Problems After Router Is Running
in Chapter 2, "Installation."
3-3