Obtaining Technical Assistance - Cisco 3640 Installation Manual

Ordering Documentation
Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation
through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.
Nonregistered CCO users can order documentation through a local account representative by calling
Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call
800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty
or maintenance contract customers can use the Technical Assistance Center. All customers can submit
technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response
card included in many printed docs, or by sending mail to Cisco.
Cisco Connection Online
Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the
foundation of a suite of interactive, networked services that provides immediate, open access to Cisco
information and resources at anytime, from anywhere in the world. This highly integrated Internet
application is a powerful, easy-to-use tool for doing business with Cisco.
CCO's broad range of features and services helps customers and partners to streamline business
processes and improve productivity. Through CCO, you will find information about Cisco and our
networking solutions, services, and programs. In addition, you can resolve technical issues with online
support services, download and test software packages, and order Cisco learning materials and
merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on CCO to obtain additional personalized information and
services. Registered users may order products, check on the status of an order and view benefits specific
to their relationships with Cisco.
You can access CCO in the following ways:
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•
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You can e-mail questions about using CCO to cco-team@cisco.com.
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract
customers who need technical assistance with a Cisco product that is under warranty or covered by a
maintenance contract.
78-11336-01
WWW: www.cisco.com
Telnet: cco.cisco.com
Modem using standard connection rates and the following terminal settings: VT100 emulation;
8 data bits; no parity; and 1 stop bit.
– From North America, call 408 526-8070
From Europe, call 33 1 64 46 40 82
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Center-Mount Bracket Installation Guide for Cisco 3640 Routers
Obtaining Technical Assistance
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