How To Obtain Help - Huawei TE80 Administrator's Manual

HUAWEI TE80 Videoconferencing Endpoint
Administrator Guide

1.4 How to Obtain Help

When you encounter an endpoint issue, use the help contact technical support personnel.
Obtaining Technical Support
The Huawei support website is an efficient and real-time communication platform where you
can obtain technical documents, submit technical questions, service requests, and
troubleshooting questions, and provide feedback on Huawei products. To seek technical help
over the Internet, please visit http://enterprise.huawei.com.
Provide the following information to help Huawei engineers answer your questions:
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Issue 02 (2014-03-30)
Endpoint serial number (To view this number, choose Advanced > Diagnostics >
System Information > Version.)
Software version (To view this information, choose Advanced > Diagnostics > System
Information > Version.)
Network information (To view this information, choose Advanced > Diagnostics >
Status > Line Status.)
Diagnostic and troubleshooting measures you have taken
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