Mute; Directed Call Pickup; Directed Pickup; Any Call Pickup - Cisco SPA 303 Manual

Mute

The mute feature allows you to hear the other party, but they cannot
hear you.
During a call, press
the screen indicates that the other party (or parties) cannot hear you.
Microphone Mute applies to all modes: Handset, Headset, and Hands-free
Speakerphone. You can still hear all other parties while mute is enabled.
To turn off Microphone Mute, press

Directed Call Pickup

Directed Call Pickup allows you to answer a phone call which is ringing at
another phone in your organization. There are three types of Directed Call
Pickup:
•
Directed Pickup – allows you to answer a call ringing at a specific
extension
•
Any Call Pickup – allows you to answer any call ringing anywhere
in your organization
•
Group Pickup – allows you to answer a call ringing a specific group
of extensions

Directed Pickup

Directed Pickup allows you to answer a call that is ringing at a specific
extension. To use Directed Pickup, when a specific extension begins to
ring:
1. Pick up your HPBX phone
2. Dial *95 + the 3-digit extension of the phone you wish to answer.
(i.e. *95 + 100) Press the Dial soft key to speed up the process
3. Your phone will immediately answer the call

Any Call Pickup

Any Call Pickup allows you to answer a call that is ringing anywhere within
your organization, even at other physical addresses. To use Any Call
Pickup:
1. Pick up your HPBX phone
2. Dial *96. Press the Dial soft key to speed up the process
3. Your phone will answer the phone call that has been ringing the
longest within your organization

Group Pickup

Group Pickup allows you to answer a call ringing a phone within a specific
group of phones. Your company's Call Park Groups are used to define
which pickup group a specific phone belongs to. Use the Admin Portal to
modify Call Park Groups. To answer a call within a specific pickup group:
1. Pick up your HPBX phone
2. Dial *97. Press the Dial soft key to speed up the process
3. The phone will answer the call in its pickup group that has been
ringing the longest
24
. The button turns red and a microphone on
again.