Cisco 8961 Administration Manual page 172

Telephony features available for Cisco Unified IP Phone
Feature
Hold/Resume
Hold/Resume Toggle
Hunt Group Display
Incoming Call Toast Timer
Intercom
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager
10.0 (SIP)
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Description
Allows the user to move a connected call from an active
state to a held state.
To place a call on hold, press the Hold button. To
resume a call, choose the line with the held call and
press Resume.
Allows you to toggle a call between an active state and
on-hold state using the Hold button.
To place a call on hold, press Hold. To resume the call,
press Hold again.
Provides load sharing for calls to a main directory
number. A hunt group contains a series of directory
numbers that can answer the incoming calls.
When an incoming call is offered to a directory number
that is part of the hunt group, this feature displays the
main directory number in addition to the calling party.
Allows you to set the length of time that an incoming
call toast (notification) appears on the phone screen.
Allows users to place and receive intercom calls using
programmable phone buttons. You can configure
intercom line buttons to:
• Directly dial a specific intercom extension.
• Initiate an intercom call and then prompt the user
to enter a valid intercom number.
Note If your user logs into the same phone on a daily
basis with their Cisco Extension Mobility
profile, assign the phone button template that
contains intercom information to their profile,
and assign the phone as the default intercom
device for the intercom line.
The Intercom feature does not support
Note
Extension Mobility Cross Cluster.
Features, Templates, Services, and User Setup
Configuration Reference
No configuration required unless you
want to use music on hold. See the
"Music on Hold" entry in this table for
information.
See also the "Hold Reversion" entry in
this table.
The hard key for this feature requires no
configuration. For more information, see
"Hold Reversion" in this table.
To enable a caller to hear music while on
hold, see "Music on Hold" in this table.
For more information, see:
• Cisco Unified Communications
Manager Administration Guide,
"Hunt Group Configuration"
chapter
• Cisco Unified Communications
Manager System Guide,
"Understanding Route Plans"
chapter
• Cisco Unified Communications
Manager Administration Guide,
"CTI Route Point Configuration"
chapter
For more information, see Incoming Call
Toast Timer Setup, on page
For more information, see "Intercom"
chapter in the Cisco Unified
Communications Manager Feature and
Services Guide.
187.