Troubleshooting; Possible Failures - AEG AWW12746 User Manual

86
11.

TROUBLESHOOTING

11.1 Possible Failures

Certain problems are due to lack of
simple maintenance or oversights, which
can be solved easily without calling out
an engineer. Before contacting your local
Service Centre, please check possible
cause of malfunction and solution listed
below.
Once the problem has been eliminated,
press the Start/Pause button to restart
the program. If after all checks, the
problem persists, contact your local
Service Centre.
WARNING! Deactivate the appliance
before you do the checks.
Malfunction Possible Cause
The door has not been closed. (code:
The plug is not properly inserted in the
power socket.
There is no power at the socket.
The washer- The Start/Pause (
dryer does not
been pressed.
start:
The "Delay Start" has been selected.
The Main supply is unstable.
(If code "
The water tap is closed. (code:
The inlet hose is squashed or kinked.
(code:
The machine
does not fill the
The filter in the inlet hose is blocked.
water:
(code:
The door is not properly closed. (code:
The machine
fills then The end of the drain hose is too low.
empties (code:
immediately:
The drain hose is squashed or kinked.
(code:
The drain pump is clogged. (code:
The machine
does not empty
and/or does The option "Rinse Hold" has been selected.
not spin:
The laundry is not evenly distributed in the
drum.
Alarm Code:
) touchpad has not
" appears in the display.)
)
)
)
)
The appliance does not fill with water
properly.
The appliance does not drain the water.
The appliance door is open or not
closed correctly. Please check the door!
The main supply is unstable. Wait until
the main supply is stable.
No communication between electronic
elements of the appliance. Switch off
and switch on again.
Water leaks inside the machine.
Please call Service Centre.
Solution
)
Close the door firmly.
Insert the plug into the
power socket.
Please check your domestic
electrical installation.
Press the Start/Pause (
touchpad.
If the laundry are to be
washed immediately, cancel
the "Delay Start".
Wait until the main supply is
stable. Appliance will start
automatically.
) Open the water tap.
Check the inlet hose
connection.
Clean the water inlet hose
filter.
) Close the door firmly.
Refer to relevant paragraph
in "water drainage" section.
Check the drain hose
connection.
) Clean the drain filter.
Press Start/Pause (
touchpad to drain the water
or select spin program.
Pause the machine and
redistribute laundry manually.
)
)