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User Manual
Software
Condition
Time, date, or other settings are
lost when system is turned off.
DVD Recording
Condition
The XLG3 will not record to the
DVD.
Storing Data to USB Thumb Drive
Condition
The XLG3 will not record to a USB
thumb drive.
Causes
Internal battery needs
replacing. (Normal life is five to
seven years.)
Causes
You are not using validated
media.
Causes
• You are not using a
validated USB thumb drive.
• The USB thumb drive
contains "U3" software files.
This "U3" software can
cause read/write errors on
the XLG3.
Actions
Return system to GE Inspection Technologies to have internal battery
replaced.
Actions
• The XLG3 has been tested to work with only DVD-R and DVD+R
media.
• At the time of publication of this manual, only Sony and Verbatim
brands of DVD media have been validated. (Contact GEIT RVI
technical support for the latest listing of validated media and
accessories.)
Actions
• At the time of publication of this manual, only specific brands of USB
thumb drive have been validated. (Contact GEIT RVI technical
support for the latest listing of validated media and accessories.)
• Sandisk (an approved USB thumb drive) has recently begun including
"U3" utility software on the thumb drive. The "U3" software must be
uninstalled on a PC before the thumb drive can be used with the
XLG3. An uninstall program can be downloaded from Sandisk:
http://u3uninstall.s3.amazonaws.com/U3Uninstall.exe
Chapter 9 Troubleshooting
129
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Table of Contents
Troubleshooting
