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Troubleshooting
The following table details self diagnostics/problem solving for Touchpoint 1.
Configuration
Power Supply Faults — subject to selected settings
DC1 normal:
Power LED (green) ON
Battery icon OFF
DC2 normal:
Power LED (green) ON
Battery icon OFF
DC3 normal:
Power LED (green) ON
Battery icon ON
TP1MAN Issue 3 Apr 06 (MAN0630)
Fault
Symptom
Condition
All LEDs & display off/not
AC supply failed
working.
(<85 Vac)
Fault relay de-energized
Flashing FAULT LED (amber).
F shown on display.
AC supply failed
Fault alarm relay activated
(<85 Vac)
Audible alarm
Battery icon flashes
Power LED ON (green)
Flashing FAULT LED (amber).
F shown on display.
Fault alarm relay activated
DC supply failed
Audible alarm
Battery icon flashes
Power LED ON (green)
DC supply failed
All LEDs & display off/not working.
(<19 Vdc)
Fault relay de-energized
Maintenance
Action
AC voltage
≥
85 Vac
AC voltage
≥
85 Vac
DC voltage
≥
19 Vdc
DC voltage
≥
19 Vdc
48
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