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35
Video conferencing
Being in a call, receiving another call
Add: Accept the
incoming call and
merge it with the
ongoing call
1
For MultiWay you
must put the current
call (or group of
calls) on hold before
merging can take
place.
This is due to the fact
that the incoming call
must be transferred
to the MCU and then
merged.
1)
If your system is equipped with MultiSite you may merge the incoming with the current call.
For systems without MultiSite installed, the incoming call may still be merged, but as an audio-only call.
The identity of the new
incoming call is stated
.
Accept the incoming
call, while holding the
current call or group of
calls.
Decline the incoming call
here.
and carry on as you have
been doing.
Accept the incoming
call, while ending the
current call or group of
calls.
About the options
Assume that you are already in a call.
If you then receive another incoming
call, you will have the following
options:
•
You may decline the call and
continue with what you were
doing.
•
You may put the current call on
hold and accept the new call. At
any time you may swap between
the two. Read more about this in
the article
"In call with two parties,
but one at a time" on page
23.
•
You may transfer the incoming call
to someone else, including the
one you were talking to. This is
covered in
"Transferring a call to
someone else" on page
22.
•
You may, after putting the
incoming call on hold, later decide
to merge this call with the existing
(optional feature).
•
You may merge the incoming
call directly with the ongoing call
(ACCEPT & MERGE). This applies
to MultiSite equipped systems only.
D1458217 User Guide Cisco TelePresence
Profile Series, Codec C-series, Quick Set C20
SX20 Quick Set, MX200, MX300
Produced: November 2013 for TC7.0
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
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