Using Call Pickup; Group Call Pickup Functions In Two Ways; Making An Ad-Hoc Conference Call; Using The Phone Directories - Cisco SPA 525G2 User Manual

Using Call pickup

The Call pickup features lets you answer calls made to one phone, on another. There are two scenarios for
this:
Personal call pickup: answer a call ringing on one of your phones, from another of your phones (for
example, answer a call to your landline phone on your mobile, when you're out of the office). This feature
is activated by dialling a Feature Access Code (FAC) on the mobile or landline phone. To pick up a call
which is ringing on another device in your personal group, the FAC code is #154*.
Group call pickup: this lets you answer a call to another user's phone within your Call pickup group (for
example, when they're in a meeting), from your phone.

Group call pickup functions in two ways:

Any call pickup: Enter the corresponding Feature Access code to pick up the longest ringing call in your
Call pickup group.
Specific call pickup: Enter the same Feature Access Code followed by the ringing extension number of the
phone that's ringing, so you can pick it up.
Note: A speed-dial for Group call pickup will be assigned to the bottom line key when your phone is
installed. This can be changed if not required, see 'Creating and using speed dials'.

Making an Ad-hoc conference call

Follow these steps to start an Ad-hoc conference call:
1. Press the Conf button during a call - the first call will be placed on hold and a second call will be
opened (you'll hear a dial tone) on the same line
2. Dial the second person's number
3. Press the Conf button again – all parties will be added to the conference call. When you hang up,
the other two parties will be disconnected.
To bring two active calls into one conference call:
1. Press 'ConfLine' during one of the active calls. If you have two active calls, they'll be conferenced
automatically. If you have more than two active lines, you'll need to scroll to choose the call you
want to bring into the conference.
2. Press 'Select'

Using the phone directories

On the Cisco 525G2 IP phone, you'll get several different types of phone directories, depending on the
model you have and what your Vodafone One Net administrator has set up for your company account.
In general, you'll have the following directories:
Personal address book – This is where you can store and view the numbers you call a lot. You can also dial
numbers from your company directory.
Corporate directory – This is where you'll find a list of all your company's numbers
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