Chapter 3 – Using basic phone functions
This chapter will show you how to use the basic functions of your Cisco SPA 525G2 IP phone, and includes
the following sections:
Making and answering calls
Adjusting the call volume and muting
Putting a call on hold
Resuming a call
Ending a call
Transferring calls
Redialling
Viewing and returning missed calls
Turning the missed calls shortcut on and off
Call forwarding
Setting Do not disturb
Answering a call
Making a three-way conference call
Using the phone directories
Using the call history lists
Setting or changing a phone password
Accessing voicemail
Making and answering calls
Note: You might need to include a pre-fix number when you dial an external number - ask your
Vodafone One Net administrator for more details.
Note: Your IP phone will be configured with two lines that represent the same outgoing number,
indicated by the first two green line keys. Each line can hold up to two calls, but only one call may
be connected across both lines at any one time; the other calls will be kept on hold. You can use
the up and down arrow keys to scroll through all calls on the two lines. The maximum number of
calls that can be held on the phone at one time is four, with two held on each line.
To make a call when you are not on a call or holding a call, you can:
Pick up the receiver
Press the Speaker button
Press the Headset button
Press one of the green line keys
To make a new call when you have one or more calls on hold, you can:
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