Cisco 6921 Reference Manual page 2

Reference Guide for Cisco 6900 Series Phones
How To... Directions...
Place a Call Internal and External:
1. Lift handset or press the Speaker button.
2. Dial the 10-digit number.
To make a second call:
1. While on active call, press Hold soft key to hold first call.
2. Press New Call soft key. After dial tone, dial 10-digit number.
To pre-dial:
1. With handset on-hook, dial the 10-digit number.
2. Press the Dial soft key, and pick up the handset.
To correct a dialing error, press the < (backspace) soft key to erase.
Soft Keys The display is dynamic and changes according to your phone activity. Available features appear across the
bottom of your display in groups of four. These features are soft key labels. The phone may have more than
four available features. To view additional features, press the More soft key. To use these features, press the
corresponding soft key located directly below the features.
Navigation Bar The Navigation Bar allows scrolling through menus by pressing up or down arrow.
(with Select button)
When handset is on-hook, press UP arrow to display phone numbers from your Placed Call log, or press the
DOWN arrow to view a listing of calls.
Use center Select button to choose the highlighted display item.
Hold and Resume To Hold: While connected, press the Hold button. Note the display icon indicating the call is on hold
(paused).
To Resume: Press the Resume soft key, or the Blinking Line button to return to the call.
More than one call on hold: Use the Navigation Bar to highlight the call. Then, press Resume.
Call Waiting While on a all, a call waiting tone (single beep) is heard. The display will briefly provide call information of
second incoming caller, and the line button will flash.
To answer second call or toggle between calls, press Blinking Line button. First call automatically put on
hold.
To end a call: While connected (highlighted in display), press the End soft key or hang up.
PickUp To answer call in Your PickUp group:
1. Lift handset.
2. Press PickUp soft key to be connected to the incoming call:
www.its.ny.gov/telecommunications
a. To answer call, press Answer soft key.
b. To divert to your voicemail, press Divert soft key.
c. To send call back to original called number, let call ring.
Cisco
6900