Dialing And Answering; Hold And Resume - Cisco 7841 Quick Reference Manual

DIALING AND ANSWERING

To make a call:
 Lift the handset and dial a number.
 Press Speakerphone or Headset and dial a number if using
speakerphone/headset.
 For Internal calls - enter the 4 digit extension number.
 For external calls - dial 9 + the number (add 1 + area code for long distance
calls).
To answer a call on your primary line:
 Lift the handset.
 If you are using the speakerphone, press Speakerphone button.
 If you are using the headset, press Headset button.
To end a call:
 Hang up handset.
 If you are using the speakerphone, press Speakerphone button or End-Call
softkey.
 If you are using the headset, press the Headset button or End-Call softkey.
DECLINE
To immediately decline a call:
 Highlight the call and press Decline softkey.
To send call to voicemail:
 Press Volume down once to silence the incoming call, then wait for the call go to
voicemail.

HOLD AND RESUME

To place a call on hold:
 Press the Hold / Resume button.
To resume a call:
 Press the Resume softkey or the Hold / Resume button.
7841 Phone Quick Task Guide