Contact Product Support - Honeywell PC42d User Instructions

Chapter 3: Printer Troubleshooting and Maintenance

Contact Product Support

If you are unable to obtain solutions in
Solutions", you may wish to try any of the following means:
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Before contacting our Product Support Department, please ensure that you have the
following information:
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You can obtain all of the above information on the printer's Web page or test label.
User Instructions for PC42d Desktop Printer
Search our database at www.hsmknowledgebase.com;
Consult our Chinese experts via hot-line: 400-639-6841;
Contact our experts in the U.S. and Canada via
Contact.
Printer serial number;
Printer configuration number;
Firmware type and version;
Printer command language;
Serial port setting (if applicable);
Medium setting;
Ethernet setting (if applicable)
Page 27 "Printer Problems and Possible
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