NETGEAR Arlo Baby User Manual
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NETGEAR Arlo Baby User Manual

1080p hd monitoring camera
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1080p HD Monitoring Camera
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA
Arlo Baby

User Manual

May 2017
202-11756-01

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Summary of Contents for NETGEAR Arlo Baby

  • Page 1: User Manual

    Arlo Baby 1080p HD Monitoring Camera User Manual NETGEAR, Inc. 350 East Plumeria Drive May 2017 San Jose, CA 95134, USA 202-11756-01...

  • Page 2: Safety Instructions

    For product updates and web support, visit http://www.arlo.com/en-us/support/ Trademarks © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non‑NETGEAR trademarks are used for reference purposes only. Compliance For the current EU Declaration of Conformity, visit http://support.netgear.com/app/answers/detail/a_id/11621/...
  • Page 3 Unplug this device when unused for long periods of time. • Do not touch the plug contacts with sharp or metal objects. • This product should only be serviced by authorized NETGEAR service centers. Contact Arlo Support arlo.com/support for RMA information.

  • Page 4: Table Of Contents

    Set Up Your Arlo Baby Camera ............................9 Place Your Camera ..................................11 Camera Position ....................................12 Charge Your Arlo Baby Camera ..........................12 Turn the Arlo Baby Battery Power Off and On ................12 Camera LED Guide ..................................13 View Live Video and Recordings View the Camera Image Status ..........................14 Access Your Live Camera Images ........................15...
  • Page 5 View Air Sensor Data History .............................34 Edit the Temperature Sensor Settings ....................34 Edit the Humidity Sensor Settings ........................35 Edit Air Quality Data Collection and Notification ..............36 Arlo Baby Character Sets ..............................36 Personalize Your Camera Name Your Camera ..................................38 Profile Settings .....................................38 Grant Access to Friends ..............................40...
  • Page 6 10. Use SmartThings With Arlo Cameras Prepare Arlo to Work With SmartThings ....................71 Integrate Your Arlo Cameras With the SmartThings App Adjust the Motion Sensitivity Level ........................74 Adjust Push Notifications ..............................75 11. Troubleshooting Arlo Baby Is Not Streaming on a Mobile Device ................76...
  • Page 7 Cannot View Arlo Live Streaming in a Web Browser ............76 Not Receiving Push Notifications ........................77 Recalibrate the Air Sensors ............................79...

  • Page 8: Set Up Arlo Baby

    1. Set Up Arlo Baby Setting up your Arlo Baby camera involves a few simple steps. Your Arlo account lets you view videos from any Internet-connected computer or mobile device. You can use the same Arlo app to set up and manage Arlo Baby and other Arlo cameras.

  • Page 9: Set Up Your Arlo Baby Camera

    Set Up Arlo Baby Set Up Your Arlo Baby Camera Use the Arlo app and your Arlo account to set up your Arlo Baby camera. If you already set up an Arlo account, you can add the Arlo Baby camera to your account.
  • Page 10 The Select a Plan page displays. 17. Choose a service plan. Subscription Plans Note: For more information, see on page 62. The Arlo Baby Tour displays. 18. Follow the Arlo Baby Tour to learn how to use Arlo Baby’s main features.

  • Page 11: Place Your Camera

    2. Align the wall plate with the holes on the base of the camera and rotate the base until it snaps into place. 3. Use Arlo Baby’s tilt and swivel functions to position the camera so that it captures the area that you want to monitor.

  • Page 12: Camera Position

    Turn the Arlo Baby Battery Power Off and On Your Arlo Baby camera has a rechargeable battery. You can place the camera in locations where you cannot connect it to an AC wall outlet. Arlo Baby can work for several hours at a time using the rechargeable battery.

  • Page 13: Camera Led Guide

    Set Up Arlo Baby Use the switch on the bottom of the camera to power Arlo Baby camera’s battery off and on. The camera’s battery is on when the green color displays. To avoid draining the battery, switch the battery off if you are not using it or if you are moving the camera to a new location.

  • Page 14: View Live Video And Recordings

    You can access your live camera images at any time to view the feed and talk and listen to your baby. You can also manage the Arlo Baby music player, night light, and check the air conditions. Arlo Baby securely stores recorded videos and snapshots in a library in the cloud.

  • Page 15: Access Your Live Camera Images

    Access Your Live Camera Images You can access your live camera images at any time to view the feed and talk and listen to your baby. You can also manage the Arlo Baby music player, night light, and check the air conditions.

  • Page 16: Record Clips From Live Video

    ¾ To configure your Arlo Baby camera to stop recording when motion stops: 1. Launch the Arlo app or log in to your Arlo account at arlo.netgear.com. 2. Tap or click Mode. 3. Tap or click the device whose mode you want to edit.

  • Page 17: Talk And Listen

    Talk and Listen ¾ To talk and listen: 1. Tap the Arlo icon on your mobile device. arlo.netgear.com You can also enter in the address bar of a browser. The Devices page displays. 2. Tap or click Live in the camera image.
  • Page 18 Zoom a Camera Image To zoom a camera image: 1. Tap the Arlo icon on your mobile device. arlo.netgear.com You can also enter in the address bar of a browser. The Devices page displays. 2. Tap or click Settings > My Devices.

  • Page 19: Cloud Recording

    No one else can access your recordings. We provide free cloud storage for the life of the Arlo Baby cameras. We store a rolling 7 days of recordings that are created when the Arlo Baby camera detects motion or sound.

  • Page 20: View Recordings And Snapshots

    View Live Video and Recordings View Recordings and Snapshots Your Arlo Baby camera stores recordings and snapshots in the library. You can use the filter and the calendar to find and view specific recordings. Use the Library You can use the library to find and view recordings based on the date.
  • Page 21 You can turn off filtering. ¾ To turn off filtering for your library: 1. Tap the Arlo icon on your mobile device. arlo.netgear.com You can also enter in the address bar of a browser. The Devices page displays.
  • Page 22 View Live Video and Recordings You can also enter arlo.netgear.com in the address bar of a browser. The Devices page displays. 2. Tap or click Library. The Library page displays. 3. Tap or click a snapshot or video. 4. Tap or click Share 5.

  • Page 23: Do More With Arlo Baby

    The Devices page displays your camera feeds. 2. Tap You can lock your mobile device and still hear the audio from Arlo Baby. You can pause and restart the audio stream from your mobile device’s lock screen. Play Sounds and Music...

  • Page 24: Manage The Playlist

    The sounds and music in your playlist begin to play. Manage the Playlist Arlo Baby comes with a playlist of 10 lullabies, white noises, and nature sounds., which can be played with a timer for the duration that you set. You can add tracks from the Arlo Cloud Library or add recordings of your own voice to the playlist.
  • Page 25 5. Tap or click for the sound or melody. Arlo Baby checks to make sure that there is enough storage to add the file. If there is not enough storage available, you must delete a file before you can add another file.
  • Page 26 Do More With Arlo Baby The available amount of time you can record is displayed on the screen. If you want to record for a longer duration, you must delete some tracks from your playlist. 7. When you are finished, tap the black square.
  • Page 27 Do More With Arlo Baby 4. Tap or click the name of the sound. The Rename File page displays. 5. Tap or click Edit. 6. Enter a new name for the file and tap or click Done. Your settings are saved.

  • Page 28: Set The Music Timer

    Do More With Arlo Baby 3. Tap or click The Playlist page displays. 4. Tap or click Edit. 5. Select the file. 6. Tap or click Delete. A confirmation message displays. 7. Tap or click Yes, Delete. The file is deleted.

  • Page 29: Play A Single Track On A Loop

    Do More With Arlo Baby Play a Single Track on a Loop ¾ To play a single track on a loop: 1. Tap the Arlo icon on your mobile device. arlo.netgear.com You can also enter in the address bar of a browser.

  • Page 30: Use The Night Light

    Do More With Arlo Baby Use the Night Light You can turn the night light off and on with a button on the side of Arlo Baby or by using the Arlo app. Turn the Night Light Off and On With the Night Light Button button on the right side of the camera turns the night light off and on.
  • Page 31 Do More With Arlo Baby Set the Night Light Color Arlo Baby comes with a multi-colored night light that allows you to choose from thousands of colors and adjust the brightness using the Arlo app.. ¾ To set the night light color: 1.

  • Page 32: Air Sensors

    8. Tap or click Save. Your settings are saved. Turn on a Light Show The Arlo Baby night light automatically changes colors slowly in Light Show mode. ¾ To turn on a light show: 1. Tap the Arlo icon on your mobile device.
  • Page 33 While Arlo Baby’s air quality sensor can detect carbon monoxide, it is not a replacement for a dedicated carbon monoxide or smoke detector. After you power Arlo Baby on for the first time, it takes about 24 hours for the air quality sensor to finish calibrating and establishing a “Normal” baseline measurement of your home’s air quality.

  • Page 34: View Live Sensor Data

    The Environment Status page displays. Edit the Temperature Sensor Settings You can specify the thresholds that Arlo Baby uses to indicate whether the temperature is normal. If the temperature exceeds your set range, you are alerted with a push notification or an email. You can turn notifications off and on.

  • Page 35: Edit The Humidity Sensor Settings

    8. If you do not want to receive temperature alerts, toggle Notifications off. Edit the Humidity Sensor Settings You can specify the thresholds that Arlo Baby uses to indicate whether the relative humidity level is normal. If the humidity level gets outside of your set range, you are alerted with a push notification or an email.

  • Page 36: Edit Air Quality Data Collection And Notification

    7. To receive alerts when the qir quality is Very Abnormal, tap or click Arlo Baby Character Sets Arlo Baby cameras come with a bunny character set. You can remove the bunny character set and replace it with other Arlo Baby characters, sold separately.
  • Page 37 Do More With Arlo Baby ¾ To change the Arlo Baby character set: 1. Pull the character ears up to remove them. 2. To install character ears, align the ears with the camera lens and press them onto the camera..

  • Page 38: Personalize Your Camera

    4. Personalize Your Camera You can customize Arlo Baby settings such as the camera name to make it easier to manage. You can grant access to friends and set up cloud recording. Name Your Camera You can easily customize your Arlo Baby camera by renaming it.
  • Page 39 ¾ To change your password and user name: 1. Tap the Arlo icon on your mobile device. You can also enter arlo.netgear.com in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays.

  • Page 40: Grant Access To Friends

    ¾ To add a friend to your Arlo Account: 1. Tap the Arlo icon on your mobile device. You can also enter arlo.netgear.com in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays.
  • Page 41 ¾ To edit a friend’s access privileges: 1. Tap the Arlo icon on your mobile device. You can also enter arlo.netgear.com in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. 3. Under Account, tap or click Grant Access.
  • Page 42 Personalize Your Camera 4. Select the friend, and tap or click Edit The Edit page displays. 5. Tap or click Delete Friend. 6. Tap or click Yes. The friend is deleted.

  • Page 43: Modes, Rules, And Smart Alerts

    If you add new modes, each new mode is listed in the Arlo app with the Custom Mode icon You can customize the modes that come with Arlo Baby and you can add new modes. For instance, you might want the Arlo Baby camera to monitor sounds but not motion during naptime.

  • Page 44: Change Motion Sensitivity

    Motion. Motion detection is on. Sound. Audio detection is on. Change Motion Sensitivity You can easily change the sensitivity level for Arlo Baby cameras. ¾ To change the sensitivity level for a camera: 1. Tap the Arlo icon on your mobile device.

  • Page 45: Change Audio Sensitivity

    The Devices page displays. 2. Tap or click Mode. A list of cameras displays. 3. Tap or click the Arlo Baby camera. A list of modes displays. 4. Tap or click Edit next to the mode name.

  • Page 46: Manage Alerts

    The Devices page displays. 2. Tap or click Mode. A list of cameras displays. 3. Tap or click the Arlo Baby camera. A list of modes displays. 4. Tap or click Edit next to the mode name.

  • Page 47: Set Up Geofencing

    5. Under If the following, specify the motion detection and audio detection settings. 6. Under Then do the following, specify the settings for Arlo Baby to respond to motion or sound detection by recording video or taking a snapshot. 7. Under Alert, tap or click Push Notification to turn alerts on and off for your mobile device.
  • Page 48 Modes, Rules, and Smart Alerts 4. Tap Geofencing. The Arlo Would Like to Use your Location prompt displays. 5. Tap Allow. Geofencing works only if Arlo can locate your mobile device. The Location Address page displays your current address. 6. To change the address, tap the Address field, type the address for your location, and then tap Next.

  • Page 49: Geofencing With Multipe Mobile Devices

    Make sure that these conditions are met: • Your Arlo Baby camera and other Arlo devices are online. • Your geofencing feature is enabled. •...

  • Page 50: Geofencing Accuracy

    GPS or location services are turned on. Geofencing First In Last Out Arlo Baby cameras use the first in, last out principal within the geofencing feature when more than one family member use geofencing. First in, last out allows you to come and go without worrying about turning Arlo Baby camera monitoring off and on.

  • Page 51: Create A Schedule

    You can set a schedule to activate and deactivate cameras automatically. Schedules recur weekly. For example, the schedule for Tuesday is repeated every Tuesday as long as the schedule is turned on. Arlo Baby is preconfigured with the following schedule: •...

  • Page 52: Add A Mode

    Modes, Rules, and Smart Alerts Add a Mode You can add new modes to tell your Arlo Baby camera what to do in certain situations. For example, you can set your Arlo Baby camera to record videos when the motion sensor is activated and to alert you with an email message.
  • Page 53 You can use the sliders to adjust the sensitivity of the motion sensor: • Raise the sensitivity percentage to increase the number of videos that the Arlo Baby camera captures. • Lower the sensitivity percentage to decrease the number of videos that the Arlo Baby camera captures.

  • Page 54: Motion Detection Activity Zones

    Create an Activity Zone ¾ To create an activity zone: 1. Tap the Arlo icon on your mobile device. If you are using a computer, enter arlo.netgear.com in the address bar of a browser. The Cameras page displays. Settings > My Devices.
  • Page 55 ¾ To select the activity zone where you want motion to be detected: 1. Tap the Arlo icon on your mobile device. If you are using a computer, enter arlo.netgear.com in the address bar of a browser. The Cameras page displays.

  • Page 56: Settings

    6. Settings You can view and change the Arlo Baby settings. Turn the Arlo App Fingerprint ID Login On and Off The Arlo app supports Touch ID fingerprint identity sensors. If you are using a mobile device with this feature, you can turn the Arlo app Touch ID login on and off.

  • Page 57: Change The Time Zone

    5. Enter the WiFi network name and password. 6. Tap or click Continue. 7. Follow the prompts to connect your Arlo Baby camera to the WiFi network. If you are using a mobile device, your settings are saved. 8. If you are using a computer, click Save.

  • Page 58: Change The Video Resolution

    6. Tap or click Done. Your settings are saved. Turn Night Vision On and Off We recommend that you turn off night vision if the Arlo Baby camera is facing reflective surfaces, such as windows. ¾ To turn night vision on and off: 1.

  • Page 59: Turn The Microphone Off And On

    The night vision setting toggles on or off. Turn the Microphone Off and On Note: You can set Arlo Baby to be always listening for non-stop audio monitoring even Always Listening when your phone is locked. See on page 21.

  • Page 60: View Device Information

    View Device Information ¾ To view device information: 1. Tap the Arlo icon on your mobile device. You can also enter arlo.netgear.com in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays.

  • Page 61: Update The Firmware

    2. Tap or click Settings > My Devices. The My Devices page displays. 3. Select the Arlo Baby camera that you want to update. 4. Tap or click Device Info > Firmware > Update. WARNING: Do not disconnect your camera while the firmware update is in progress.

  • Page 62: Restart The Camera

    Arlo app. ¾ To reset the camera to its factory settings: 1. Use a paperclip to press and hold the Reset button for ten seconds. 2. Release the Reset button. Arlo Baby returns to its factory settings and restarts.

  • Page 63: Remove A Camera From Your Account

    Remove a Camera From Your Account ¾ To remove a camera from your account: 1. Tap the Arlo icon on your mobile device. arlo.netgear.com You can also enter in the address bar of a browser. The Devices page displays. 2. Tap or click Settings.

  • Page 64: Manage Your Subscription Plan

    Basic, Premier, and Elite service plans. Subscription Plans Upgrading to a paid service level gives you the ability to expand your Arlo Baby camera storage capacity to suit your specific needs. Depending on your service level, you can add cameras or cloud storage and share recordings with friends and family.

  • Page 65: Start Or Stop A Continuos Video Recording Plan

    Subscription page. Start or Stop a Continuos Video Recording Plan Continuous video recording, or CVR, is an optional feature available on Arlo Baby cameras. CVR records all the action 24/7 so that you can rewind any camera to any minute of any day and catch anything you missed.

  • Page 66: Continuous Video Recording

    8. Continuous Video Recording Continuous video recording, or CVR, is an optional feature available on Arlo Baby cameras. CVR records all the action 24/7 so that you can rewind any camera to any minute of any day and catch anything you missed. CVR captures everything in...

  • Page 67: View The Timeline Calendar

    Select a Mode on page ¾ To view the timeline calendar: 1. Tap the Arlo icon on your mobile device. You can also enter arlo.netgear.com in the address bar of a browser. The Devices page displays. 2. Tap or click above the camera feed.

  • Page 68: Arlo Connect

    Stringify is compatible with Arlo Baby cameras. Your Arlo Baby camera must be in Monitoring On mode or in a custom mode to detect motion or audio and report it to Stringify. When an Arlo Baby camera is in Monitoring Off mode, it does not...
  • Page 69 3. To create a free Stringify account, from the main screen of the Stringify app, select Things and tap New at the top right of the screen. 4. Scroll down to Netgear Arlo Cameras and tap the Arlo icon. 5. Tap Connect and log in with your Arlo user name and password.
  • Page 70 11. Tap each item in your flow to set its trigger or action. 12. Give your flow a name and tap Enable Flow when finished. stringify.com Visit for more information about how to create flows and for premade example flows that include Arlo cameras.

  • Page 71: Use Smartthings With Arlo Cameras

    10. Use SmartThings With Arlo Cameras With Samsung SmartThings, you can integrate your Arlo cameras into the SmartThings app, so all your smart devices can work together. For example, if your Arlo camera detects motion, SmartThings tells your Aeon Labs Siren to trigger your alarm. Arlo camera feed integrated into the SmartThings app...

  • Page 72: Integrate Your Arlo Cameras With The Smartthings App

    IFTTT recipes that change the Arlo system mode. ¾ To disarm your cameras: 1. Tap the Arlo icon on your mobile device. arlo.netgear.com If you are using a computer, enter in the address bar of a browser.
  • Page 73 Use SmartThings With Arlo Cameras 6. Tap Cameras > Netgear Arlo. 7. Tap Arlo (connect). 8. Tap Connect to Arlo. 9. Enter your Arlo login credentials 10. On the bottom of the page, accept the Privacy Policy. 11. Tap Done at the upper-right corner.

  • Page 74: Adjust The Motion Sensitivity Level

    Arlo app to change it. ¾ To adjust the motion sensitivity level: 1. Tap the Arlo icon on your mobile device. arlo.netgear.com If you are using a computer, enter in the address bar of a browser.

  • Page 75: Adjust Push Notifications

    Adjust Push Notifications When you integrate Arlo with SmartThings, the Arlo app sends push notifications to the SmartThings app. Then the SmartThings app sends you notifications about Arlo and your other smart things. If you still receive push notifications from Arlo, on your smartphone, use your smartphone settings to turn off the Arlo notifications.

  • Page 76: Troubleshooting

    ¾ To troubleshoot problems with your Arlo Baby video stream: 1. Check the WiFi signal strength. 2. Make sure that your Arlo Baby camera is at least 6½ feet (2 meters) away from any WiFi enabled devices, major electrical equipment, large metal or concrete objects, or other sources of signal interference.
  • Page 77 You receive Arlo alerts even if your device is sleeping. If you did all of the following and are still not getting Arlo Baby alerts, contact NETGEAR support.
  • Page 78 Troubleshooting The Shortcut menu displays. 3. Tap or click Motion & Audio Settings.. The Alert Settings page displays. 4. Make sure that the Push Notification check box is selected. Check the Arlo App Settings on an iOS Device Make sure that you allow the Arlo app to receive push notifications. The Arlo app push notifications can be disabled on iOS and Android devices.
  • Page 79 ¾ To recalibrate your Arlo Baby’s sensors: 1. Unplug your Arlo Baby’s power adapter. 2. If your Arlo Baby’s LED is still on, turn off battery power using the switch on the bottom of your Arlo Baby. 3. Wait ten seconds, then plug Arlo Baby back in or turn battery power back on.

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