Troubleshooting - NEC Express5800/320Fd-MR N8800-123F, EXP320K User Manual
Express5800 series
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Also See for Express5800/320Fd-MR N8800-123F, EXP320K:
- User manual (504 pages) ,
- User manual (126 pages) ,
- User manual (116 pages)
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5-164 Installing and Using Utilities
Troubleshooting
If necessary, you can collect information about the Active Upgrade process and resolve problems
by:
•
Saving the activity log to a file.
•
Viewing the status of your application services
•
Viewing the status of your installed software.
•
Verifying if RDR disks are resynching.
•
Learning about general problems and solutions.
•
Getting help and support.
Saving the Activity Log to a File
If necessary, you can save the contents of the activity log to a file for later viewing.
To save the activity log to a file
1.
Right-click on the activity log, and select Save to File in the shortcut menu.
2.
Next to Save in, select a folder in which to save the file.
3.
Next to File name, type a name for the file. (Activity log files are saved in XML format, which
you can view in Internet Explorer. The .xml extension is added automatically.)
4.
Click Save.
NOTE:
If you have just completed an upgrade session, you can also save the activity log by clicking
Save Log on the Finish page.
TIPS:
Viewing Active Upgrade Process Status, page 5-158
Troubleshooting, page 5-164
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Table of Contents
Troubleshooting
