HP 800 User Manual page 177

Test failed - insufficient test privileges – The credentials NAC 800 used
■
to test the endpoint do not have sufficient privileges to read the
registry or enumerate the services. An easy way to debug this is to run
regedit and connect to the remote endpoint using the same admin
credentials supplied to NAC 800. You should be allowed to browse
the HKLM\Software and HKLM\System keys on the endpoint. Retest
the end point after increasing the credential permission levels or using
a different set of credentials with the necessary permissions.
Connection failed - no route to host – The endpoint is unreachable on
■
the network by NAC 800. This can be due to either a network routing
issue or because the endpoint has powered off or is in the process of
rebooting. Retest the endpoint once the routing issues have been
resolved or the endpoint is back on the network.
■ Endpoint disconnected before could be tested – NAC 800 shows this
status when the endpoint disconnects from the network before
testing could be completed.
Endpoint Activity
Test Status States
4-13