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Bosch FreshUp BPR11EE User Manual page 22

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▪ A purchase receipt must be presented in each case showing
the date of purchase and either the delivery or installation
date, the latest date elicits the start of the warranty period.
▪ It is required that Engineers and Service Partners are given
reasonable access when attending to the appliance.
▪ In the event of a replacement appliance being supplied, we
reserve the right to charge an appropriate monetary offset
in respect of the period of use already enjoyed.
▪ We are not obliged to provide a replacement which matches
the other appliances in the household. The replacement will
be from the local product portfolio
▪ The warranty period for spare parts fitted ends with the
expiry of the warranty on the appliance as a whole.
▪ We grant a 12 month warranty on the batteries of the
"Power for all" vacuum cleaners.
▪ We reserve the right to invalidate the warranty.
▪ If repairs are performed by persons not authorised by us
to take such action, or if our appliances are fitted with
non-original spare parts, extras or accessories the warranty
becomes void.
▪ Other claims against the warranty in respect of
compensation for consequential or associated loss are
excluded, except where such liability is legally mandatory
The Customer will need to contact BSH Customer Service
team in any of the following ways so that we can support a
claim under warranty:
▪ Phone us on 0344 8927989 or in ROI on 01-4502655
▪ Send us an e-mail at MKS-ServiceRequest@bshg.com, or,
▪ Use our 24 hour online booking tools
Customers can also find BSH contact details in the „Service
contacts" booklet enclosed with the appliance.
The provision of services under warranty neither extends
the term of the warranty nor sets in motion a new warranty
period. Customers are not entitled to any further claims or
claims other than those specified above under this warranty.
If appliances are shipped to and operated in other countries
in EU/EFTA or United Kingdom (destination country), the
appropriate technical conditions (e.g. voltage, frequency, gas
types) are met and the climatic and environmental conditions
in the country are suitable and there is no legal restriction
(e.g. missing approbation or declaration of conformity), the
terms of the warranty of the destination country will apply,
provided a local customer service network exists within the
destination country which operates at their discretion.
Outside of this geographical area, the warranty will become
void with the exception of the United Kingdom where these
terms will continue to apply.
Please note that we reserve the right to void the Warranty
22

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