Service And Support - Bosch Rexroth IndraControl VCP 11.2 Project Planning Manual

R911311481 / 03 | Rexroth IndraControl VCP 11.2

Service and Support

13 Service and Support
13.1 Helpdesk
13.2 Service Hotline
13.3 Internet
13.4 Helpful Information
Electric Drives and Controls | Bosch Rexroth AG
Our service helpdesk at our headquarters in Lohr, Germany, will assist
you with all kinds of inquiries.
Contact us:
• By phone through the Service Call Entry Center
Monday to Friday: 7:00 am – 6:00 pm CET
+49 (0) 9352 40 50 60
• By fax
+49 (0) 9352 40 49 41
• By E-Mail:
Out of helpdesk ours please contact our German service department
directly:
+49 (0) 171 333 88 26
or
+49 (0) 172 660 04 06
Hotline numbers for other countries can be found in the addresses of
each region on the Internet (see below).
Additional notes regarding service, maintenance and training, as well
as the current addresses of our sales and service offices can be found
on
Outwith Germany please contact our sales/service office in your area
first.
For quick and efficient help please have the following information
ready:
• detailed description of the fault and the circumstances
• Information on the name plate of the affected products, especially
type codes and serial numbers
• Your phone and fax numbers and E-mail address, so we can contact
you in case of questions
13-1