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S-64
General Description
This feature allows an ATTENDANT CONSOLE [A-3] loop key to become available after setting SC.
Operating Procedure
To operate:
1.
The Attendant answers an incoming Central Office call.
2.
The Attendant extends the call to the desired station, and the desired station answers.
3.
The Attendant presses the SC key. The loop is now available for another call.
4.
The called station and the incoming call are connected.
5.
The called station hangs up. The SC/RC lamp on the ATTENDANT CONSOLE [S-3] flashes,
indicating INCOMING CALL IDENTIFICATION [I-2]. If the Attendant position is available, an
audible indication will be provided.
6.
The Attendant presses the SC/RC key or ANS key to return to the incoming calling party.
Service Conditions
1.
This feature is available only for incoming Central Office trunk calls.
2.
The Attendant can set SC/RC by pressing the SC key after answering the station.
3.
The station can switchhook flash after setting SC/RC.
4.
It is not permitted to cancel SC/RC before recall.
5.
The Attendant loop will be maintained until the station is answered, even if the SC key is pressed.
In this case, the following features are not available:
CALL PICK-UP-GROUP
CALL PICK-UP-DIRECT
CALL FORWARDING-DON'T ANSWER
6.
SERIAL CALL [S-15] recalling indication continues, even if the system status is changed from
Day mode to Night mode.
7.
When this service is available, the ATTENDANT CONSOLE [A-3] cannot have a CCSA key.
8.
When CALL WAITING - TERMINATING [C-12], CALL WAITING - ORIGINATING [C-31],
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] or ATTENDANT CAMP-ON-CCIS [A-
45] is set to the station already engaged in SERIAL CALL [S-15], the following conditions occur:
a.) If the station answers the overriding call, the party formerly engaged in SC is placed on
hold. When the station releases and does not return to the held call, the Attendant is
recalled.
b.) If the station does not answer the overriding call, Call Waiting or Attendant Camp-On is
activated.
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Serial Call - Loop Release
Serial Call - Loop Release
[C-7]
[C-30]
[C-3]
S-64
Page 489
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