How To Get Warranty Service - Motorola 388 User Manual

This Warranty does not affect any statutory rights that you may have if you
are a consumer, such as a warranty of satisfactory quality and fit for the
purpose for which products of the same type are normally used under
normal use and service, nor any rights against the seller of the Products
arising from your purchase and sales contract.

How to get Warranty Service

In order to be eligible to receive warranty service, you must present your
receipt of purchase or a comparable substitute proof of purchase bearing
the date of purchase. The Personal Communicator should also clearly display
the original compatible electronic serial number (IMEI) and mechanic serial
number [MSN]. Such information is contained with the Product.
In order to claim the warranty service, you must return the Personal
Communicator and/or accessories in question to Motorola. Please avoid
leaving any supplementary items like SIM cards. The Product should also be
accompanied by a label with your name, address, and telephone number;
name of operator and a description of the problem. In the case of vehicular
installation, the vehicle in which the Personal Communicator is installed
should be driven to the Authorised Repair Centre, as analysis of any problem
may require inspection of the entire vehicular installation.
Conditions
This warranty will not apply if the type or serial numbers on the Product
have been altered, deleted, duplicated, removed, or made illegible. Motorola
reserves the right to refuse free-of-charge warranty service if the requested
documentation cannot be presented or if the information is incomplete,
illegible or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the
replacement of parts or boards with functionally equivalent, reconditioned
or new parts or boards. Replaced parts, accessories, batteries, or boards are
guaranteed for the balance of the original warranty time period. The
Warranty Term will not be extended. All original accessories, batteries, parts,
and Personal Communicator equipment that have been replaced shall
become the property of Motorola. Motorola does not warrant the
installation, maintenance or service of the products, accessories, batteries or
parts.
12 Safety and General Information