Chapter 1 Maintenance
5.10
Problem of Bundled Software
[?]
The installer is displayed by a wrong language or resulted in an error
Is your system environment correct?
→
Confirm the settings of Regional and Language Options. Set the language settings of each tab to
English (US).
[?]
The problem of NEC ESMPRO ServerAgentService (for Windows)
→
For
details
ServerAgentService Installation Guide (Windows) in EXPRESSBUILDER.
[?]
The problem of NEC ESMPRO Manager
→
For details of NEC ESMPRO Manager, see NEC ESMPRO Manager Installation Guide in
EXPRESSBUILDER or its help.
5.11
Problem of Optical Disk Drive
[?]
Unable to access or play CD, DVD and other optical disks
Is the disk properly set in the optical disk drive tray?
→
There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the holder.
[?]
Unable to access or play DVD/CD-ROMs
Is the DVD/CD-ROM supported by the server?
→
For a CD with copy guard which does not conform to the CD standard, the playback of such a disk with
the optical disk drive is not supported.
→
The DVD/CD-ROM for Macintosh is not supported.
40
of
NEC
ESMPRO
ServerAgentService
Express5800/R120f-1E Maintenance Guide
(for
Windows),
see
NEC
5. Troubleshooting
ESMPRO