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Symptom
The Intelligent Power Control
function works on a normal floor.
The Intelligent Power Control
function does not work.
SmartThings App cannot be
installed.
I have installed the SmartThings
App, but the Jet Bot fails to be
connected.
I fail to log into the SAMSUNG
account.
During product registration, the
wireless router I want to connect
cannot be searched.
During product registration,
the password of the connecting
wireless router is not input
correctly.
During product registration, [
button is pressed and held as
instructed but the next step does
not appear.
• Check whether the floor is not even and then the Jet
Bot works with its body a bit lifted up.
• Check whether there are any foreign matter on the Cliff
Sensor which is at the bottom of the Jet Bot.
• Check whether the floor color is dark.
• When the Jet Bot cleans a carpet with short fiber and
bright color, it may recognize the carpet as a floor and
then the Intelligent Power Control function may not
work.
• SmartThings App operates on Android OS 7.0 or later,
iOS 12.0 or later.
• The supporting OS version for the SmartThings App
may change later.
• For rooted smart devices, standard installation and use
will not be guaranteed.
• Connect the Jet Bot to a wireless router by referring to
the 'SmartThings App' of the user manual.
• Check your ID and password on the screen of the
SAMSUNG account.
• Cancel the product registration, run the SmartThings
App again, and try the product registration again.
• Cancel the product registration, run the SmartThings
App again, and try the product registration again.
• Press and hold the wireless router you want to connect
on the network list, and delete the network to initialize
the password.
]
• Press the [
] button until you hear it beep.
• If the next step does not appear within several seconds,
press the [
] button one more time.
Checklist
English 41
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