Front Panel Led Icons And Error Conditions - Arris SURFboard SB8200 User Manual
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- Quick start manual ,
- User manual (29 pages) ,
- Quick start card (2 pages)
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Modem Problem
Cannot Access the
Internet
Front Panel LED Icons and Error Conditions
The SB8200 front panel LED icons provide status information for the following error
conditions:
Table 6.
LED Icon
PN 365-095-30000 x.2
Copyright ARRIS Enterprises, Inc. 2016. All rights reserved.
Possible Solution
Check that all cable and power connections on your cable modem
and computer are properly connected.
Check that the Power and Online LED icons on the front panel are
lit up solid.
Contact your service provider for assistance.
Front Panel LED Icons and Error Conditions
Status
If, During Startup:
OFF
SB8200 is not properly plugged
into the electrical outlet
FLASHING
Downstream receive channel
cannot be acquired
FLASHING
Upstream send channel cannot
be acquired
FLASHING
IP registration is unsuccessful
Chapter 7: Troubleshooting Tips
If, During Normal Operation
SB8200 is unplugged
Downstream channel is lost
Upstream channel is lost
IP registration is lost
SURFboard SB8200 Cable Modem User Guide
25
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Questions and answers
Can I set up a 5 ghz and a 2.4 ghz network in my house with this product?
Where do I connect my router to the modem?
Connect the router to the Arris SURFboard SB8200 modem using an Ethernet cable. Plug one end of the cable into the modem's Ethernet port and the other end into the router's WAN (Internet) port.
This answer is automatically generated
Just purchased a new arris surfboard sb8200. The unit is all plugged in. the top 3 lights come on. The 4th light (the internet light) shows a steady flashing. it never turns off. I've waited and waited. It never turns off. I have no tv service or computer or phone service. How long is a reasonable length of time for the 4th light to continue flashing?
During startup, all four LEDs on the Arris SURFboard SB8200 will flash and then light up solid in sequence. The exact duration of flashing is not specified.
This answer is automatically generated