Front Panel Led Icons And Error Conditions - Arris SB6190 User Manual

Modem Problem
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Front Panel LED Icons and Error Conditions

The SB6190 front panel LED icons provide status information for the following error
conditions:
Table 6.
Led Icon
PN 365-095-28610 x.3
Copyright 2016 ARRIS Enterprises, LLC. All rights reserved.
Possible Solution
Check that all cable and power connections on your cable

modem and computer are properly connected.
Check that the Power and Online LED icons on the front

panel are lit up solid.
Contact your service provider for assistance.

Front Panel LED Icons and Error Conditions
Status If, During Startup:
OFF Modem is not properly
plugged into the electrical
outlet
FLASHING Downstream receive channel
cannot be acquired
FLASHING Upstream send channel
cannot be acquired
FLASHING IP registration is unsuccessful
Chapter 7: Troubleshooting Tips
If, During Normal Operation
Modem is unplugged
Downstream channel is lost
Upstream channel is lost
IP registration is lost
SURFboard SB6190 Cable Modem User Guide
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