Errors
If an error occurs while the robot is cleaning, the power indicator will flash red quickly, and a voice alert will sound.
Refer to the following table for troubleshooting.
1. After resolving any of the following errors, relocate your robot and restart cleaning.
2. After any sensor errors, clean the sensor and retry.
3. If the battery is at an abnormal temperature, wait for it to return to normal before use.
Error 1: LiDAR turret or laser blocked. Check for obstruction and retry.
Error 2: Bumper stuck. Clean it and lightly tap to release it.
Error 3: Wheels suspended. Move robot and restart.
Error 4: Cliff sensor error. Clean cliff sensors, move robot away from drops and restart.
Error 5: Main brush jammed. Clean main brush and bearings.
Error 6: Side brush jammed. Remove and clean side brush.
Error 7: Wheels jammed. Move the robot and restart.
Error 8: Robot trapped. Clear obstacles surrounding robot.
Error 9: No dustbin. Install dustbin and filter.
Error 12: Low battery. Recharge and retry.
Error 13: Charging error. Clean charging contacts and retry.
Error 14: Battery error.
Error 15: Wall sensor dirty. Clean wall sensor.
038
Need help?
Do you have a question about the S7 and is the answer not in the manual?
Questions and answers
I took the machine apart to clean all the hair from my dogs. Now I cannot find how to plug in the battery
i keep getting wall sensor dirty notifications even tough I cleaned them and they were very fine, then wouldn't connect tot the internet or if it did didn't stay connected then lastly unit temp protection error. The battery was at 100% and hadn't been running at all before this error. What might be going on?
Wall sensor dirty notifications can be caused by dirt on the wall sensor, which should be wiped with a soft dry cloth. Internet connection issues may occur due to WiFi being disabled, poor WiFi signal, or an abnormal WiFi connection, which can be resolved by resetting the WiFi, moving the robot to a better signal area, or updating the mobile app. Unit temperature protection errors may happen when the battery temperature is abnormal, requiring a wait for it to return to normal before use.
This answer is automatically generated
What level of WiFi S7 use? 5G or 2G
The Roborock S7 supports 2G WiFi. It does not support 5G WiFi.
This answer is automatically generated