Roborock Q5 - Robotic Vacuum Cleaner Manual

Safety Information

• For use only with roborock SPCDZ01RR docking station (use with Yingju YJS024W-2001200U power supply), AED03LRR or AED04LRR charger.
• Place the cords from other appliances out of the area to be cleaned.
• Do not operate the vacuum in a room where an infant or child is sleeping.
• Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.
• Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
• Do not allow children to sit on the vacuum.
• Use the main brush cleaning tool carefully to avoid injury. Keep out of reach of children.

Battery and Charging

• Keep the power supply and docking station away from heat (such as radiators).
• Do not wipe the charging contacts with wet cloth or wet hands.
• Turn the robot off and use original packaging for shipment.
• If placing the robot into storage, charge it fully and turn it off before placing it in a cool dry place. Recharge it at least every three months to prevent the battery over discharging.
• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or there is any liquid or sticky substance on the floor.

International Symbols Explanation

– ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)
– DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)]

Product Overview

Robot (Top View)

—Power/Clean

• Press and hold to turn the robot on or off
• Press to start cleaning

—Power Indicator

• White: Battery level ≥ 20%
• Red: Battery level < 20%
• Pulsing: Charging or starting up
• Flashing red: Error

—Dock/Spot Clean

• Press to return to dock
• Press and hold to start spot cleaning

—WiFi Indicator Light

• Flashing blue slowly: Waiting for connection
• Flashing blue quickly: Connecting
• Steady blue for five seconds: WiFi connected

Note: Press any button to stop the robot during cleaning or docking.

A1-1—Bumper
A1-2—LiDAR Sensor
A1-3—Vertical Bumper
A1-4—Dustbin
A1-5—Dock Locator

Robot (Bottom View)

A2-1—Wall Sensor
A2-2—Cliff Sensors
A2-3—Omni-Directional Wheel
A2-4—Charging Contacts
A2-5—Side Brush
A2-6—Main Wheel
A2-7—Main Brush
A2-8—Main Brush Cover Latches

Robot (Dustbin Removed)

A3-1—Air Inlets
A3-2—Reset Button

Dustbin

A4-1—Air Inlets
A4-2—Dustbin Latches
A4-3—Washable Filter
A4-4—Filter Latch

Docking Station

A5-1—Power Indicator
A5-2—Dock Location Beacon
A5-3—Charging Contacts
A5-4—Power Socket
A5-5—Electrode Brushes

A6 Main Brush Cleaning Tool

A7 Power Supply

Installation

Important Information

B1-1—Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.

B1-2—When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.

Note: When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.

Position the docking station

Keep the docking station on a level surface, flat against a wall. Connect the power cable to the docking station and tidy cables from the floor. To ensure a better user experience of the mobile app, place the docking station in an area with good WiFi coverage.

B2-1 More than 0.5m (1.6ft)
B2-2 More than 1.5m (4.9ft)

Notes:

• Allow at least 0.5m (1.6ft) of clearance on each side, and more than 1.5m (4.9ft) in front of the docking station.
• If the power cable hangs vertical to the ground, it may be caught by the robot, causing the docking station to be disconnected.
• The docking station indicator is on when the docking station is electrified, and off when the robot is charging.
• Do not place the docking station in places that are directly exposed to sunlight, or block the Location Beacon. Otherwise the robot may not be able to automatically return to the docking station.

Secure the docking station with the adhesive tape

Wipe the floor of the area where the docking station will be placed with a dry cloth, then secure the dock in place using double-sided tape at the bottom of the dock.

Notes:

• Use of the double-sided tape to secure the docking station is optional.
• When necessary, remove the double-sided adhesive tape slowly to reduce residue glue.

Power on and charge the robot

Press and hold the button to power on the robot. When the power light goes on, place it on the dock to charge. To maintain the performance of the high-performance lithium-ion rechargeable battery pack, keep the robot charged.

Note: The robot may not turn on when the battery is low. In this case, place the robot directly onto the dock to charge.

Connect to the App

This robot supports both Roborock and Mi Home apps. Choose the one that best meets your needs.

Download app

Option 1: Search for "Roborock" in the App Store or Google Play or scan the QR code to download and install the app.

Option 2: Search for "Mi Home" in the App Store or Google Play or scan the QR code to download and install the app.

Reset WiFi

Press and hold the and buttons until you hear the "Resetting WiFi" voice alert. The reset is complete when the WiFi indicator light flashes blue slowly. The robot will then wait for a connection.

Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

Add device

Open the Roborock App, tap the "Search for device" button, or open Mi Home app, tap "+" in the top right corner and add the device as instructed in the app.

Notes:

• The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.
• Only 2.4 GHz WiFi is supported.

Instructions

On/Off

Press and hold the button to turn on the robot. The power indicator will turn on and the robot will enter standby mode. Press and hold the button to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

Starting Cleaning

Press the button to start cleaning. The robot will plan its cleaning route according to its scan of the room. It splits a room into zones, first draws out zone edges, and then fills the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house.

Notes:

• To allow the robot to automatically vacuum and return to the dock, start the robot from the dock. Do not move the dock during cleaning.
• Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting cleanup.
• If cleaning is completed in less than 10 minutes, the area will be cleaned twice.
• If the battery runs low during the cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.

Spot Cleaning

Press and hold the button to start spot cleaning.
Cleaning range: The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself.

Note: After spot cleaning, the robot will automatically return to the starting point and enter Standby mode.

Pause

When the robot is running, press any button to pause it, press the button to resume cleaning, press the button to send it back to the dock.

Note: Placing a paused robot on the dock manually will end the current cleanup.

Sleep

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds. Press any button to wake the robot up.

Notes:

• The robot will not go to sleep when it is charging.
• The robot will automatically shut down if left in sleep mode for more than 12 hours.

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period. When DND mode is activated, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice prompts will lower.

Charging

After cleaning, the robot will automatically return to the dock to charge. In Pause mode, press the button to send the robot back to the dock. The power indicator will pulse as the robot charges.

Note: If the robot fails to find the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge.

Error

If an error occurs, the power indicator will flash red and a voice alert will sound. See " Errors" for solutions.

Notes:

• The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
• Placing a malfunctioning robot on the dock manually will end the current cleanup.

System Reset

If the robot does not respond when a button is pressed or cannot be turned off, reset the system. Press the Reset button, and the robot will reset automatically.

Note: After resetting the system, scheduled cleaning, WiFi, etc. will be restored to factory settings.

Restore Factory Settings

If the robot does not function properly after a system reset, switch it on. Press and hold the button and at the same time press Reset button until you hear the "Restoring factory settings" voice prompt. The robot will then be restored to factory settings.

App Features

Cleaning Map

• Multi-Map Management
• Real-Time Vacuum Route
• Map Zoning
• Map Editing

Custom Cleaning Modes

• Scheduled
• Selective Room
• Zone
• No-Go Zones & Invisible Wall

Cleaning Mode Switch

• Suction Power Levels
• Custom

Robot Information

• Cleaning History
• Battery Level
• Care & Maintenance

More Features

• Firmware Update
• Volume Adjustment
• Language Selection
• Do Not Disturb Mode
• Voice Assistant Support

Note: Functions and details of the app may vary slightly due to the continuous app development and updates.

Routine Maintenance

Main Brush

* Clean every 2 weeks and replace every 6-12 months.

C1-1—Main Brush Cover
C1-2—Latches
C1-3—Main Brush
C1-4—Main Brush Bearing
C1-5—Turn over the robot and press the latches to remove the main brush cover. Pull out the main brush and remove the main brush bearing.
C1-6—Use the main brush cleaning tool to remove any hair entangled around the main brush.

Notes:

• If there is a large amount of hair, or hair is tightly entangled, remove it carefully to avoid damage to the main brush.
• Use the main brush cleaning tool carefully to avoid injury. Keep out of reach of children.

C1-7—After removing the tangled hair or dirt at the main brush, reinstall it, press on the main brush cover to lock it in place.

Notes:

• Main brush should be wiped down with wet cloth and left to dry away from direct sunlight.
• Do not use corrosive cleaning fluids or disinfectants to clean the main brush.

Side Brush

* Clean monthly and replace every 3-6 months.

1. Unscrew the side brush screw.
2. Remove and clean the side brush. Reinstall the brush and tighten the screw.

Omni-Directional Wheel

* Clean as required.

C3-1—Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.

Note: The omni-directional wheel bracket cannot be removed.

C3-2—Rinse the wheel and the axle with water to remove any hair and dirt. Dry and reattach the wheel, pressing it firmly in place.

Main Wheels

* Clean monthly.

Clean the main wheel with a soft, dry cloth.

Dustbin and Washable Filter

* Clean every week. Filter should be replaced every 6-12 months.

C5-1—Take out the dustbin.
C5-2—Remove washable filter and empty the dustbin.
C5-3—Rinse the dustbin with water.

Note: To prevent blockage, only use clean water without any cleaning liquid.

C5-4—Rinse the filter repeatedly and tap it to remove as much dirt as possible.

Note: Do not touch the surface of the filter with your hands, brush, or hard objects to avoid potential damage.

C5-5—Allow 24 hours for the dustbin and filter to dry thoroughly and reinstall them.

Note: Purchase an additional filter and alternate if necessary.

Robot Sensors

* Clean monthly.

Use a soft, dry cloth to wipe and clean all sensors, including:

C6-1—Dock Locator
C6-2—Wall Sensor
C6-3—Cliff Sensors

Charging Contact Areas

* Clean monthly.

Use a soft dry cloth to wipe the charging contacts on the docking station and the robot.

Battery

The robot is equipped with a built-in highperformance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use.

Note: If the robot will be left unused for a long period, turn it off and charge it at least every three months to avoid battery damage caused by over-discharge.

Environmental Protection Description

The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Before disposing of this product, remove the battery. The battery should then be properly recycled either through local authorities or by providing the batteries to a battery recycling facility.

How to remove the battery:

Note: The following information applies only when disposing of the robot or if the battery is no longer functioning normally. You will be able to recognize this problem if, even when left to charge, the robot cannot clean due to a low battery. Do not remove the battery if you intend to continue using the robot.

1. Turn off the robot.
2. Unscrew the battery cover.
3. Remove the battery cover.
4. Press the clip to pull out the battery connector.
5. Remove the battery.

Notes:

• Before removing the battery, make sure it is fully drained. Do not attempt to remove the battery if the robot is connected to the charging dock.
• Remove the entire battery pack. Avoid damaging the battery pack casing to avoid short-circuits or leakage of hazardous substances.
• In the event of accidental contact with battery fluid, rinse thoroughly with water and seek immediate medical care.

Basic Parameters

Robot

Model	Q340RR
Battery	14.4V/5200mAh lithium-ion battery
Weight	Approx. 3.2kg (7.05 lbs.
Rated Input	20V 1.2A
Charging Time	< 6 hours

Note: The serial number is on a sticker on the underside of the robot.

Docking Station

Model	SPCDZ01RR
Rated Input	20V 1.2A
Rated Output	20V 1.2A

Power Supply

Model	YJS024W-2001200U
Rated Input	100V–240 V~ 50/60 Hz, 0.8 A
Rated output	20V 1.2A
Charging Battery	14.4V/5200mAh lithium-ion battery

Errors

If an error occurs while the robot is cleaning, the power indicator will flash red quickly, and a voice alert will sound. Refer to the following table for troubleshooting.

1. After resolving any of the following errors, relocate your robot and restart cleaning.
2. After any sensor errors, clean the sensor and retry.
3. If the battery is at an abnormal temperature, wait for it to return to normal before use.

Error 1:	LiDAR turret or laser blocked. Check for obstruction and retry.
Error 2:	Bumper stuck. Clean it and lightly tap to release it.
Error 3:	Wheels suspended. Move robot and restart.
Error 4:	Cliff sensor error. Clean cliff sensors, move robot away from drops and restart.
Error 5:	Main brush jammed. Clean main brush and bearings.
Error 6:	Side brush jammed. Remove and clean side brush.
Error 7:	Wheels jammed. Move the robot and restart.
Error 8:	Robot trapped. Clear obstacles surrounding robot.
Error 9:	No dustbin. Install dustbin and filter.
Error 12:	Low battery. Recharge and retry.
Error 13:	Charging error. Clean charging contacts and retry.
Error 14:	Battery error.
Error 16:	Robot tilted. Move to level ground and restart.
Error 17:	Side brush error. Reset robot.
Error 18:	Fan error. Reset robot.
Error 21:	Vertical bumper pressed. Move robot and retry.
Error 22:	Dock locator error. Clean and retry.
Error 23:	Could not return to dock. Clean dock location beacon and retry.
Error 26:	Wall sensor dirty. Clean wall sensor. Filter blocked or wet. Clean, dry, and retry.
Filter blocked or wet. Clean, dry, and retry.
No-go zone or Invisible Wall detected. Move robot from this area.
Internal error. Reset the robot.

Note: A system reset may resolve some problems.

If the problem persists after using the recommendations in the table above, contact our support team at: support@roborock.com (United States/Canada/ Non-Europe)
1-855-960-4321 (United States only)
1-833-421-1915 (Canada only)

Common Issues

Problem	Solution
Unable to power on	The battery level is low. Put the robot on the docking station and charge it before use. The battery temperature is too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Unable to charge	Check the power indicator light turns on and both ends of the power cabel are properly connected. If contact is poor, clean the contact areas on the docking station and the robot.
Slow charging	When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life. The charging contacts may be dirty. Wipe them with a dry cloth.
Unable to dock	There are too many obstacles near the docking station. Move it to an open area. The robot is too far from the docking station. Place it closer and retry.
Abnormal behavior	Restart the robot.
Noise during cleaning	The main brush, side brush, main wheels, or omni-directional wheel may be jammed. Turn off the robot and clean them.
Unable to connect to WiFi	WiFi is disabled. Reset the WiFi and try again. The WiFi signal is poor. Move the robot to an area with good WiFi reception. Abnormal WiFi connection. Reset the WiFi, download the latest mobile app, and retry. The current Roborock robot is not supported. You can find supported models in the app. Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock customer service for additional support.
Poor cleaning ability or dust falling out	The dustbin is full and needs emptying. The filter is blocked and needs cleaning. The main brush is jammed and needs cleaning.
Scheduled cleaning is not working	Keep the robot charged. Scheduled cleaning can only begin when the battery level is above 20%.
Is power always being drawn when the robot is on the docking station?	The robot will draw power while it is docked to maintain battery performance, but power consumption is minimal.
Does the robot need to be charged for at least 16 hours the first three times it is used?	No. The robot can be used any time after it has been fully charged.
Cleaning does not resume after recharging	Make sure that the robot is not in DND mode. DND mode will prevent cleanup. When cleaning a space requiring a top-up charge, if the robot was placed manually on the docking station before it returned to the dock automatically, it will not be able to continue cleanup.
The robot cannot return to the docking station after Spot cleaning or when it has been moved manually	After spot cleaning or a significant position change, the robot will re-generate the map. If the docking station is too far away, it may not be able to return to recharge and must be placed on the docking station manually.
The robot has begun to miss certain spots	The wall sensor or cliff sensors may be dirty. Wipe them with a soft dry cloth.

FCC/IC Statement

Compliance Information
Product Name	Robotic Vacuum Cleaner with Charging Dock
Product Model	Robotic Vacuum Cleaner Model: Q340RR Docking Station Model: SPCDZ01RR Power Supply Model: YJS024W-2001200U Auto-Empty Dock Model: AED03LRR, AED04LRR
Compliance Statement	This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: this device may not cause harmful interference, and this device must accept any interference received, including interference that may cause undesired operation. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: This device may not cause interference. This device must accept any interference, including interference that may cause undesired operation of the device.
Correspondence of the responsible party in USA
Company	Roborock Technology Co.
Address	108 West 13th Street, Wilmington, Delaware 19801.
Email	support@roborock.com

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Roborock Q5 - Robotic Vacuum Cleaner Manual