Samsung Galaxy S4 Customer Consultant Manual page 113

Revision History : This version replaces all previous versions
Date Version
2013.06.28 V13.0 HQ CS team addition:
[Add the page]
ECC review of material from CS team HQ in documents V12.0 & V13 –
2013.07.01 V14.0
HQ CS team addition: V12.0
[Remove the page]
this guide now REMOVED due to advice reviewed below on slides 102 (Q136), 103 (Q137) and 104 (Q138)
regarding SW update & ability to move apps to external SD card:
[Add the page]
Note added regarding use of Wi-Fi / Data network connection for upgrade via FOTA - Grammar checked
changing storage location of app + note added regarding "*to move downloaded apps on the
device to an external SD card, select the area ""Downloaded" to choose an app from to be moved".
HQ CS team addition: V13.0
Add the page]
VOC issues > Data usage of Unified Daemon app
VOC issues > LTE Option is missing
Part 2 > Q118. I can't move the applications to SD card (Slide 77) –
VOC issues > Receiving voice is a little noisy on the call.
VOC issues > Storage to install apps –
VOC issues > How to check storage location of application -
VOC issues > How to move storage location of application -
VOC issues > Data usage of Unified Daemon app –
VOC issues > LTE Option is missing -
(Affected Country : Russia)
Slide 103 / Q136 - Grammar checked
Slide 104 / Q137
Slide 105 / Q138
Slide 106 / Q139 – Grammar checked
Slide 107 / Q140 – Grammar checked
Slide 3 Contents updated for below
Slide 77 / Question 188 in version 11.0 of
– Slide 102 / Q135 –
- Grammar checked
- Step 5 added regarding
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