Samsung Galaxy S4 Customer Consultant Manual page 111

Revision History : This version replaces all previous versions
Date Version
2013.05.30 V9.0 ECC review of material from CS team HQ in documents V6,V7 and V8 continued:
V7.0:
HQ CS team addition:
Add the page:
VOC issues > Smart pause : Smart pause doesn't work very well –
THIS FAQ moved to Slide 100 / Q132 as it is a NEW ITEM –Grammar reviewed
VOC issues > My device is too
VOC issues > FOTA fails due to excess of maximum number of roll-out updates:
– Text simplified for clarity
VOC issues > Screen colour is
VOC issues > Making a voice call when device
VOC issues > S Voice doesn't work for command:
V8.0:
HQ CS team addition:
Add the page:
VOC issues > For device getting heated while usage:
VOC issues > The result value of formula using '%' in Calculator:
VOC issues > Can't search the contact by numbers including '*':
VOC issues > Fail the setting of Microsoft Exchange ActiveSync:
+ link added (http://support.google.com/a/bin/answer.py?hl=en-uk&hlrm=en-uk&hlrm=en&answer=2716936)
regarding Google statement on 30
VOC issues > Limit of E-mail signature capacity:
hot: Slides 85 to 91 / Q123 – Grammar reviewed
odd: Slide 93 / Q125 – Grammar reviewed
locked: Slide 94 / Q126 – Grammar reviewed
Slide 95 / Q127 – Grammar reviewed
Slides 85 to 91 – Grammar reviewed
th
Jan 2013
Slide 99 / Q131 – Grammar reviewed
Slide 92 / Q124
Slide 96/ Q128 – Grammar reviewed
Slide 97 / Q129 – Grammar reviewed
Slide 98 / Q130 – Grammar reviewed
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